Enterprise Rent-A-Car

4.0
175 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Waynesboro, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Waynesboro location today.

Location

Enterprise Rent-A-Car
2049 W Main St, Waynesboro, VA
22980, United States

Hours

Reviews

4.0
175 reviews
5 stars
110
4 stars
19
3 stars
9
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly at the Waynesboro location, highlighting their professionalism and willingness to assist.

Vehicle Availability

Numerous reviews indicated issues with vehicle availability, including last-minute cancellations and a lack of cars despite reservations.

Cleanliness and Condition

Feedback varied on vehicle cleanliness, with some customers noting dirty cars and unpleasant odors, while others reported clean and well-maintained vehicles.

Reservation Issues

Several customers expressed frustration with the reservation process, including being given away cars and not being informed about policies regarding reservations.

Overall Experience

While many customers had positive experiences, there were significant complaints about poor service and unprofessional behavior at certain locations.
  • TB
    Terry Braddock
    Oct 24, 2025
    5.0
    have rented at several enterprise locations, the two employees working here were some of the nicest and helpful can remember, recommend giving them a try, included some pictures of some of our adventures with the rental car, a jeep
  • MS
    Mike Summer
    Oct 6, 2025
    5.0
    Loved the rental car and the staff were so nice and accommodating. Will definitely choose them again.
  • CK
    Christina Kortright
    Sep 1, 2025
    1.0
    Gave me a car that smelled like an ashtrate. I complained they could not help me. How to drive eight hours with wind is down because the vehicles smell like, yeah, uh, ash, it was awful
  • WW
    Wilhelm Weston
    Aug 7, 2025
    5.0
    Good service. They made sure I knew about any features of the car that could distract me while driving. I like a place that looks out for my safety.
  • VB
    Valerie Ball
    Jul 16, 2025
    5.0
    Excellent service given by Emily, the manager, along with other staff. I’ve used Enterprise 2x within the past year. Both times I experienced amazing service.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of rental vehicles does Enterprise Rent-A-Car in Waynesboro offer?

Enterprise Rent-A-Car in Waynesboro offers a wide range of vehicles including standard cars, vans, and luxury cars with flexible rental options.

What are the business hours of Enterprise Rent-A-Car in Waynesboro?

The location is open Monday to Friday from 8:00 AM to 1:00 PM and from 2:00 PM to 5:30 PM. It is closed on Saturdays and Sundays.