Many customers praised the friendly and helpful staff, noting their willingness to assist and provide quick service.
Pricing
Feedback on pricing was mixed; while some found prices reasonable and fair, others reported unexpected high charges and unclear pricing.
Repair Quality
There were positive comments about the quality of repairs and diagnostics, but some customers experienced issues with repairs not being permanent or effective.
Communication
Several reviews highlighted poor communication regarding updates on vehicle repairs, leading to frustration among customers.
Overall Experience
Overall, many customers expressed satisfaction with their experiences, but there were notable complaints about delays and service inconsistencies.
LW
Lee Whorley
Oct 18, 2025
5.0
Honest people with Great experience!
DV
David Vaughn
Oct 4, 2025
5.0
I'm a full time RVer and had an issue with my Air Bag, called these guys and talked to Dustin. He was so nice and got me in right away, knowing I was a traveler, Got it fixed and a fair price. The whole team there made me welcome, great guys.
AR
Amy Redwine
Aug 26, 2025
5.0
Had a tire issue on my Kenworth t880. Needing two R 11 22.5 drive tires in a hurry. Was given the recommendation of Big Daddy Diesel. The folks here are fabulous. They were very friendly and did not over charge me. The price was great. They dropped what they were doing to get me back to work. I also noticed they have a truck wash here in the last Bay. So my next delivery to this area, I will definitely be checking that out.
CR
Cliff Reaves
Aug 19, 2025
5.0
Has a bad timing Drive tire situation. Luckily I was in there shops area.. They took me in immediately. And actually changed both drive tires and mounted for a damn good price. From the office to the mechanics, they conversate and even brought out some miracle spray to help get a stain off my driver door.. All in Alll awesome job and Awesome people…. I would rate 11/10 if I could
NB
Nathan Brooks
Jul 2, 2025
5.0
Never a bad experience with my jobs trucks or my own cars. The only place that seems to want to do state inspections anymore.
Big Daddy Diesel offers a range of services including mobile service, truck repairs, trailer repairs, tire repairs, reefer repairs, electrical repair, AC service, suspension, brakes and air, engine repair, PM service, oil change and lube, fleet maintenance, DOT inspections, wheel balance, tire sales and repairs, jump starts, and fuel delivery.
What types of vehicles does Big Daddy Diesel specialize in repairing?
Big Daddy Diesel specializes in repairing diesel trucks, diesel tractors, and diesel trailers, along with providing vehicle safety inspections.
Where is Big Daddy Diesel located?
Big Daddy Diesel is located at 116 E Side Hwy, Waynesboro, VA 22980, USA.
What are the operating hours of Big Daddy Diesel?
Big Daddy Diesel is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I contact Big Daddy Diesel by phone or email?
You can reach Big Daddy Diesel at +1 540-947-4188 or via email at bigdaddydiesel122@gmail.com.
What payment options does Big Daddy Diesel accept?
Big Daddy Diesel accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Big Daddy Diesel offer services in both English and Spanish?
Yes, Big Daddy Diesel provides services in both English and Spanish.
Can you recommend some nearby automotive repair services to Big Daddy Diesel?
Nearby automotive repair services include Eddie's Diesel Service, Bradley's Auto Center, Alloway's Auto Clinic, and PK Wade & Sons, which offer additional options for vehicle repairs and maintenance in the Waynesboro area.
What are some local attractions near Big Daddy Diesel that customers might visit?
Customers can visit nearby places like Blue Ridge Chapel, Circle of Friends Preschool, and Laynes Antiques for community involvement or shopping before or after their service appointment.
Are there any other services near Big Daddy Diesel related to vehicle maintenance or parts?
Yes, nearby related businesses include Big Daddy Diesel itself with automotive parts and tire services, Wayne Cycle Shop for motorcycle and bicycle needs, and Premier Autoworx of VA for auto body work.