Advance Auto Parts

4.0
231 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 801 W Broad St in Waynesboro offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
801 W Broad St, Waynesboro, VA
22980, United States

Hours

Reviews

4.0
231 reviews
5 stars
120
4 stars
50
3 stars
31
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Shyanne, Lance, and River for their exceptional service.

Product Availability

While some customers found the store well-stocked, others reported issues with items being out of stock or not having the parts they needed.

Mixed Experiences

Feedback varied significantly, with some customers expressing frustration over poor service or rude staff, while others had positive experiences.

Pricing Concerns

Several reviews noted that prices were perceived as high compared to competitors, leading some customers to consider alternative options.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.
  • JT
    Joshua Thompson
    Nov 16, 2025
    1.0
    Workers don’t know there left from there right.. Sad you get parts and have to keep wasting time going back and fourth.. Gave up and went to AUTO ZONE and walked away with the right part.
  • DD
    Donna Deross
    Nov 12, 2025
    1.0
    People are rude here. Made my husband wait while they chatted.. ..not good customer service
  • CT
    Charlotte Tisdale
    Nov 1, 2025
    5.0
    Shyanne was amazing!! It’s so nice to see a woman pulling codes out of my car. She was great and told me what part I needed to buy. I feel blessed to have found her today on a Saturday afternoon.
  • JC
    Joseph corkydorky
    Oct 9, 2025
    5.0
    If you call ahead they almost always have what I need, if not they can have it early the next day.
  • FI
    fred Boyd II
    Sep 22, 2025
    5.0
    On my way home from a family wedding my alternator and battery went down on the road. At the rest stop I asked if there was an auto parts store close. He said this advance auto store. If I hadn't done this... I would probably still be there waiting. The young lady with the arm in a sling was my guiding angel. She made a phone call and brought me a ''country boy'' prince of a man. Country boy was a tat he has. Love you 2. Neither hesitate and got me home. Thank you guys. Y'all put my faith in people back and I will make advance auto store my first stop for anything car related. Thank you so much!!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*