AutoZone Auto Parts

Reviews

• BD

  Bryan Droguett

  Nov 14, 2025
  5.0
  Got my battery and wiper blade replaced anthony and chase were able to help me get it all done thank you very much!
• SA

  Steve Anderson

  Nov 2, 2025
  1.0
  So I'm new to the area and just started working at one of the local shops. I was told the guys up at Autozone were the best around, boy was that a stretch. When I called this afternoon I first spoke with a Luke who seemed distracted by something/someone going on in the backround. I had to repeat my vehicle information 3 times before he paid enough mind to remember it. Then out of nowhere I get questioned as to the nature of my phone number since it ALWAYS shows up as anonymous or unknown. I ask why that is important to buying parts but instantly get accused of being someone I'm not. After getting no help at all with this employee I hung up and called again. This time I got a Chase on the phone. Again I was instantly accused of being someone I am not without even asking how they could help me.... After realizing I wouldn't get help from anyone at the store today i hung up and called another local parts store. I don't know who trained these people, (if anyone at all) but how behavior like this is allowed to happen is beyond me. I can only hope management sees this and does something to correct this issue so other people don't run into terrible employees like this while doing business here. One positive note though. At least my phone calls were picked up within 3-4 rings and wasn't instantly placed on hold. Chase and Luke...do better.
• RW

  Ryan Walstead

  Nov 2, 2025
  5.0
  I had some issues returning an item so the store manager Anthony resolved the situation and was able to get me my money back. He is very professional and helpful.
• SS

  S0UL Spirit

  Oct 28, 2025
  5.0
  Kind gentleman by the name of Christian assisted us in the pouring rain with a set of tools and guided us to the most delectable windshield wipers I have ever purchased. He is a prime example of what a true Auto Zone employee needs to aspire to be.
• JK

  Joe knight

  Oct 22, 2025
  5.0
  I gotta say, Christian from the auto zone in warrenton went above and beyond for me. My sister hit a deer the other night and while I was on the way to help her out the cops stopped and changed her tire for her but broke one of the wheel studs while doing it. It was like 9:55 at night and AutoZone closed at 10. I called to see if I could pay for a wheel stud over the phone and just have them leave it outside for me but he said he wasn’t allowed to do that because of company policy. This man let me pay for it over the phone and stayed there after they closed for probably fifteen or twenty minutes until I could make it there and he could hand it to me personally. If that isn’t the gold standard for customer service I don’t know what is.

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