Tire Choice Auto Service Centers

4.6
722 reviews

About

Tire Shop
Visit Tire Choice Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Tire Choice Auto Service Centers
3705 Tiffany Lane, Suite 102, Virginia Beach, VA
23456, United States

Hours

Reviews

4.6
722 reviews
5 stars
631
4 stars
25
3 stars
4
2 stars
12
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.

Service Quality

Inconsistent service quality; some customers experienced quick and effective repairs, while others faced issues with incomplete or incorrect work.

Timeliness

Many customers appreciated the quick service, but several reported long wait times and delays beyond promised completion.

Pricing Transparency

Customers expressed concerns about unexpected charges and lack of clarity regarding pricing, with some feeling overcharged compared to competitors.

Management

Feedback on management varied; some praised specific managers for their professionalism and communication, while others criticized management for poor handling of issues.
  • RJ
    Rachel Jett
    Nov 17, 2025
    5.0
    Rebeca and the technician working were both incredibly professional, friendly, and informative. Rebeca worked to ensure we could find solutions within my budget that would meet my car’s needs, and the technician was open and honest about the issues with my car, their severity, and best solutions. I will go back to this location if I need tire or battery work done in the future. Thank you both for excellent customer service!
  • SW
    Sandye Whitfield
    Nov 3, 2025
    2.0
    The oil change price was outrageous! I was quoted $49.99 when I scheduled the appointment, but it ended up being $150. It was supposed to come with a "complimentary " tire rotation. My tires definitely were NOT rotated. I know because I have a nail in my front, driver side tire and it was still on the front, driver side when I got my vehicle after service. I didn't notice it at first because the nail side was down but when I came home, there it was.
  • KL
    Keith Longley
    Sep 20, 2025
    5.0
    I want to give these guys at Thetirechoice a 5 star for going out of there way to fix my car, Store Manager Mason Miller, and Kameran were awesome, Thank you guys for getting me back on the road again, Highly Recommended
  • DD
    dhinkle47
    Aug 14, 2025
    1.0
    Took my wife’s Subaru Forester in to replace the tires and they installed 225/55R18 tires instead of the tires that was on it 225/60R18 without telling me. I called them yesterday and ask for the manager and he was supposed to call me back. Still no phone call
  • KS
    Katherine Sumuel
    Jul 31, 2025
    1.0
    Would give 0 if I could. I showed up for a scheduled 5:30pm appointment for an oil change. I was immediately told by James "can't fit you in". I told him I habe an appointment to which he responded "you didnt set it with me". No, I set it with whomever answered the phone. He said "oh well, that's the call center". Then just stared with his didnt care attitude. I asked well, why wasn't I called sp I didn't have to take off work. He replied "I didn't notice your appointment." I asked for the manager amd he told me Mason but said he wasn't around. Im currently sitting in the parking lot and they just pulled the last car put the bay. All guys just standing around and they dont close until 7pm. Worst customer service I habe ever experienced. I've always come here. We've got all 4 of pur vehicles new sets of tires here and always come for maintenance.

Frequently Asked Questions About Tire Choice Auto Service Centers

What services does Tire Choice Auto Service Centers offer?

Tire Choice Auto Service Centers offers dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.

What tire brands are available at Tire Choice Auto Service Centers?

They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.