Safelite AutoGlass

Reviews

• NP

  Neil Parrott

  2 days ago
  5.0
  Great service leading up to and during the repair process. Multiple text and emails explaining the process and prerequisite requirements to ensure post repair rec-calibration conditions were met. Details very helpful and resulted in an exceptional experience with Safelite.
• DC

  Demetria Cofield

  2 days ago
  1.0
  My windshield was replaced but my inspection sticker was torn. I was informed to take it back to where I got it inspected and it would be free. Nope had to bring my vehicle back for the inspection and pay $20. When I called Safelife I was told I could call the State Police for reissue. No one informed me of that. I asked to speak to a manager and the lady from Safelife hung up on me.
• KK

  karr

  6 days ago
  5.0
  Safelite is my go to when I need my windshield replaced. This last time was no different. Professional, on time and courteous. I want to give a shout out to Heath with keeping me informed every step of the way. Definitely recommend the Safelite crew on Virginia Beach Blvd.
• MZ

  Mathew Zorn

  Mar 1, 2026
  4.0
  The people that called to do the scheduling kept on telling me that I had X amount of $ to pay. I had already paid upfront close to $500. The first appointment they didn’t have the right windshield but said I had a $72 credit. So I get a call from the office and the guy that I talk too told me that I owed another $215. I told him that I already paid everything and I would wait to make payment until I talked to the installer. The office staff couldn’t tell me why I owed that extra money. So the installer shows up and come to find out the office staff was trying to get me to pay for a second windshield. They tied two windshields to my job to ensure I got the right one and end they ended up refunding me over $92. I wish the office staff would read the invoices of both appointments and tell me why they were trying to make me pay more. In the end I go my windshield replaced and no issues with it. Now I have to get my Nissan rogue windshield fixed let’s see what the story will be on that one.
• MD

  MacKenzie Dressing

  Mar 1, 2026
  2.0
  I had to wait an extra hour and a half due to the technician not calling me. I waited in the store and noticed the truck was outside for over an hour and no one asked me at the front desk or the technician to call me or see if the truck was ready. I was disappointed I had to go ask the status of the truck and it was ready. No one really apologized or offered a discount for wasting my time.

Frequently Asked Questions About Safelite AutoGlass