Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Virginia Beach today.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
NTB-National Tire & Battery
5222 Indian River Rd, Virginia Beach, VA
23464, United States
Hours
Reviews
4.5
700 reviews
5 stars
583
4 stars
23
3 stars
13
2 stars
14
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, particularly highlighting individuals like Mike and Austin for their exceptional service.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers mentioning being in and out within a short period.
Pricing
The business was recognized for fair pricing and transparency, with customers appreciating the honesty regarding necessary repairs and services.
Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to the overall customer experience.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding long wait times and issues with appointments, indicating room for improvement in scheduling.
- POPetunia Orr3 days ago4.0Upon completion of my service there was an issue that was frustrating as the customer. However, what truly stood out was how the team handled the situation once it was identified. They were transparent about the mistake, took responsibility, and worked quickly to make it right. Their willingness to own the error and prioritize customer satisfaction turned what could have been a negative experience into a positive one. Mistakes happen, especially in busy, high-stress environments. What matters is how they are handled and this team demonstrated strong customer service, accountability, and a genuine effort to work with the customer. I appreciate their professionalism and would return because of how they resolved the issue.
- JSJimmy SmithDec 31, 20255.0Austin at NTB on Indian River Road has been my go to guy for all of my company and personal cars for several years now I wouldn't go anywhere else.
- CPChris PeacockDec 30, 20255.0Staff and mechanics are friendly and good at what they do had truck inspection and was fixed and ready to go and the guy at counter kept me updated on the work being done thank you so much see you next time need work done
- JMJames MossDec 30, 20255.0Mr Mike Store Manager was a tremendous help in my time of need. The crew fixed my flat in midst a very busy schedule. Thank you Mike and crew!!!!
- SWSydney WaddyDec 27, 20255.0The staff is always so friendly, and Mike is incredibly personable. He makes sure you’re in and out quickly. This location always takes great care of me—I won’t go anywhere else for my tire needs.
Frequently Asked Questions About NTB-National Tire & Battery
What types of tires does NTB-National Tire & Battery offer?
NTB offers top-brand tires with a wide selection backed by a tire price match guarantee.
What auto services are available at NTB-National Tire & Battery in Virginia Beach?
Services include brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
What are the operating hours of NTB-National Tire & Battery during weekdays?
Monday to Wednesday and Friday, it's open from 8:00 AM to 6:00 PM; Thursday from 8:00 AM to 8:30 PM.
Is NTB-National Tire & Battery open on weekends?
Yes, Saturday hours are 8:00 AM to 5:00 PM, and Sunday hours are 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery have facilities accessible for wheelchair users?
Yes, the location has a wheelchair-accessible entrance and restroom.
What payment methods are accepted at NTB-National Tire & Battery?
They accept debit cards and do not require cash-only payments.
Can I make an appointment for services at NTB-National Tire & Battery?
Yes, appointments can be made through their reservation website at https://www.mavis.com.
What nearby tire shops and auto repair centers are around NTB-National Tire & Battery?
Nearby places include Merchant's Tire & Auto Centers, Tread Quarters Discount Tire, Tire Choice Auto Service Centers, Speedy Auto Service, Tune Up Plus, and Used Tire Express.
Are there nearby places where I can enjoy a meal when visiting NTB-National Tire & Battery?
Yes, Firehouse Subs, a sandwich and fast food restaurant, is located nearby for a convenient meal option.
What other services can customers combine when visiting NTB or nearby automotive shops?
Customers can access services such as transmission repair at Indian River Auto & Transmission Repair, car wash at Rio Car Wash, and glass services at Glass Doctor near NTB.