Mercedes-Benz of Virginia Beach

Reviews

• AG

  Al Goldberg

  Feb 28, 2026
  5.0
  Jeff made for a smooth and excellent buying experience.
• PP

  Paize

  Feb 21, 2026
  5.0
  Was shopping around for a car in the area for my birthday and happened to stop in to take a look at the Mercedes Benz in VA beach. Sales person I spoke with was Chris and he was awesome at helping me find the car with everything I wanted and more!! My hubby got me the 2026 GLC 300 and its my first benz, loving it so far! :)
• ZZ

  zytrell8225

  Feb 20, 2026
  5.0
  Terrell Roach, would like to show great appreciation to Maurice Forbes for his hospitality, knowledge, professionalism, and being an great laid back outstanding salesperson that knows his job along with the general manager at Charles Barker Mercedes used cars. I felt very comfortable and I wasn't pressured to purchase a car after going over all the spec and being able to go on a comfortable test drive. He understood my intentions, as well as asking the manager the proper questions to make a deal happen if I decided. I would recommend this dealership to anyone and please ask for Maurice Forbes. With a name like that you know you're in a fortune 500 club lol. Please Management, take the time to reward and show your salesperson how well he has performed his job to advertise and sell the cars. The economy is harsh and these units doesn't do any good by sitting, they're made to be sold to move off the lot and lessen the inventory. He could've gotten hire to work anywhere else but he ended up at the Mercedes dealership and he was hired in good faith by you'll so please take the time to show appreciation for a job well done. I recommend any and all customers to ask for him and deal with his manager, they're a great team!!!!!! Keep up the fantastic work!
• GB

  Geneva Bell

  Feb 19, 2026
  5.0
  I had an amazing experience with Jeff Zulli at Mercedes Benz! He was super helpful, fast, and made the entire process smooth and stress free. From the moment I arrived, he made me feel welcomed and comfortable. He answered all my questions and made sure I felt confident every step of the way! His professionalism and kindness really stood out. I highly recommend Jeff if you’re looking for excellent customer service! Thanks Jeff!!!
• JP

  Justin Patel

  Jan 30, 2026
  1.0
  I got a coupon for 15% off parts & accessories in the mail from "Mercedes-Benz of Virginia Beach." It arrived already expired. I had just bought new OEM tires and a part. I told them if the coupon had arrived on time, I could have used it. But, they're refusing to honor it. They also claim the coupon only applies to orders from their parts counter not their service department. But, I would have known to order from the parts counter if I had gotten the coupon on time. EDIT: I guess tires are not parts or accessories but I tried to get them to apply it to the part I ordered. I told them the owner said they would honor it but I've gotten no response. EDIT 2: I tried multiple times to follow up after the owner replied below. I told them I get the coupon does not apply to tires, but apply it to the part I ordered. And they replied that the coupon only applies to parts and boutique items. I said again that I understand so apply it to the part I ordered! And I got no response. I think the rep is not taking the time to look into it. It's incredibly offensive. Mercedes needs to do something about them.

Frequently Asked Questions About Mercedes-Benz of Virginia Beach