Jiffy Lube

4.5
188 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Virginia Beach. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
720 First Colonial Rd., Virginia Beach, VA
23451, United States

Hours

Reviews

4.5
188 reviews
5 stars
153
4 stars
10
3 stars
1
2 stars
10
1 star
14

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the professionalism, efficiency, and friendliness of the staff, highlighting quick service and thorough work.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, including unexpected fees and high costs for services, leading to frustration among customers.

Customer Experience

While many customers reported positive experiences, there were notable complaints regarding poor service, including issues with communication and perceived discrimination.

Efficiency

Many customers appreciated the quick turnaround times for services, often noting they were in and out in a very short period.

Mixed Reviews

The business received a mix of positive and negative feedback, with some customers expressing loyalty while others reported serious concerns about service quality and management.
  • WB
    Worth Banner
    3 days ago
    2.0
    One employee told me only synthetic oil or a blend were available at Jiffy Lube when the posted price list stated conventional oil was an option at a $30 lower price. The other employee corrected him, but that employee then asked me unprompted if I wanted the air filter changed…he then found he had none in stock
  • MA
    Miss Mad Asia
    6 days ago
    4.0
    No frills. Just fast efficient and friendly service.
  • KB
    K B
    Nov 15, 2025
    5.0
    Doug helped me with my vents thank you
  • MH
    Marilyn Haight
    Oct 31, 2025
    2.0
    I just got an oil change and it came to $130. I have a Honda civic 2013. Really?
  • SL
    Shari Lenway
    Sep 20, 2025
    5.0
    I can't say enough good things about the team at Jiffy Lube on First Colonial! From the moment I started going there four years ago, they've consistently impressed me with their professionalism and attention to detail. I remember when they replaced all four of my tires in less than an hour—talk about efficiency! Recently, I've been having some issues with my left front tire, and each time I've gone back, their support has been absolutely invaluable. It's comforting to know I can rely on them for all my car needs!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service