Jiffy Lube

4.2
329 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in VIRGINIA BEACH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
6365 Indian River Rd, Virginia Beach, VA
23464, United States

Hours

Reviews

4.2
329 reviews
5 stars
233
4 stars
27
3 stars
17
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional service provided by the staff, highlighting their efficiency and willingness to assist.

Speed of Service

Many reviews noted the quick turnaround time for services, with several customers reporting being in and out in under 20 minutes.

Professionalism

Technicians were frequently described as knowledgeable and professional, providing clear explanations and recommendations without being pushy.

Cleanliness and Care

While many customers appreciated the thoroughness of the service, some noted issues with cleanliness, such as oil residue left on their vehicles.

Pricing Transparency

Several customers expressed concerns about unexpected fees and a lack of clarity regarding pricing, leading to dissatisfaction.
  • KK
    Knuxswifie
    6 days ago
    5.0
    Overpriced, as usual, but everything else was perfect. Just what you need when you don’t have time to do it yourself.
  • OO
    Onyx
    Nov 6, 2025
    5.0
    Great service and friendly technicians. Clean waiting room and an inclusive atmosphere. Very professional and I will be revisiting this location. A+++
  • FH
    Fitchett Funeral Home
    Nov 5, 2025
    5.0
    Manager very accommodating, knowledgeable and kind. Work done was very quick and very thorough. Prices very reasonable. Thumbs up to the entire staff. I shall return!!!!
  • KB
    K B
    Nov 4, 2025
    5.0
    Thank you thank you thank youuuu they have conventional oil and free water bottled
  • SK
    Shahriar Kabir
    Nov 1, 2025
    5.0
    I had an excellent experience at Jiffy Lube on Indian River Road in Chesapeake! The staff was friendly, professional, and worked efficiently. They explained everything clearly before starting the service and made sure I understood what my car needed — no pressure, no upselling, just honest and helpful advice. The service was quick, and my vehicle is running smoother than ever. The waiting area was also clean and comfortable. I highly recommend this location to anyone looking for fast, reliable, and trustworthy auto service!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service