Jiffy Lube

4.6
417 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in VIRGINIA BEACH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3292 Virginia Beach Blvd, Virginia Beach, VA
23452, United States

Hours

Reviews

4.6
417 reviews
5 stars
351
4 stars
25
3 stars
10
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individuals like Lee and Chris for their exceptional service.

Efficiency

Customers frequently noted the quick service and minimal wait times, with many expressing satisfaction with the speed of their oil changes and other services.

Transparency

Some customers appreciated the upfront communication regarding services and pricing, although a few suggested improvements in providing clearer pricing information before checkout.

Quality of Work

While many reviews highlighted the quality of service, there were a few concerning incidents where customers experienced issues post-service, leading to dissatisfaction.

Cleanliness

The facility was generally reported as clean and well-maintained, contributing to a positive customer experience.
  • NR
    Nikki Robinette
    Nov 11, 2025
    5.0
    went in today because my tire pressure was really low. thank you to the team for finding a screw and patching my tire. And thank you for the military discount! I will definitely be back
  • JR
    John Rovenolt
    Oct 11, 2025
    5.0
    The staff at this Jiffy Lube has improved vastly. I feel more confident the level of customer respect has returned to the level of Bill Zerfoss, a manager from ~2015 who cared about his clientele. Christopher Justen deserves extreme credit for raising the bar of excellence at this location.
  • LH
    Loren Hoffmann
    Oct 6, 2025
    5.0
    This is what/how service should be! The guys who helped me out we’re honest and upfront with everything… Told me my car wasn’t ready for an oil change, saving me money, yet talked me into another service and top off my car! Really appreciated everything and will definitely be going back.
  • AD
    Aileen Dover
    Oct 1, 2025
    5.0
    I had to get an oil change at the VB location. Lee showed me that I also had really dirty air filters which needed to be replaced. Unfortunately they didn’t have them in stock, but he could get them from a nearby store. While I waited, Lee gave updates throughout and apologized for the wait. Car was taken care soon after. Lee was so pleasant to deal with and had a great attitude and was so friendly. Thank you Lee for exceptional customer service!
  • TL
    Tas'Shea LaFate
    Sep 29, 2025
    5.0
    Great staff friendly fair n quick..thank you jiffy lube

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service