Business Details
About
Car DealerAcura DealerUsed Car Dealer
Hall Acura Virginia Beach supports all your Acura needs. Visit our website to check out our latest Acura lease and Acura service offers. Shop in-stock inventory or reserve your new Acura vehicle, view our extensive pre-owned selection, or schedule your Acura service appointment. Plus, get more than ever for your trade-in now at Hall Acura Virginia Beach.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hall Acura Virginia Beach
3200 Virginia Beach Boulevard, Virginia Beach, VA
23452, United States
Hours
Reviews
4.5
518 reviews
5 stars
418
4 stars
37
3 stars
10
2 stars
15
1 star
38
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers frequently praised the sales team for being friendly, knowledgeable, and not pushy, with specific mentions of salespeople like Matt, Joseph, and Natalie.
Customer Service
Overall, customer service received high marks, with many reviews highlighting the professionalism and attentiveness of staff, particularly in the service department.
Communication Issues
Several customers reported poor communication regarding vehicle issues and service follow-ups, leading to frustration and dissatisfaction.
Vehicle Quality Concerns
Some customers expressed dissatisfaction with the quality of vehicles sold, citing issues that arose shortly after purchase and a lack of resolution from the dealership.
Mixed Reviews on Trade-Ins
There were complaints about deceptive practices regarding trade-in values, with customers feeling misled about offers made online versus in-person.
- BMBill Meyer2 days ago5.0Joseph and the team at Hall Acura gave me a phenomenal customer experience on my surprise purchase for my wife. They went the extra mile in making sure the car was exactly what we wanted, and even helped in the planning of the surprise reveal. A+ recommendation on customer service. And the car speaks for itself….incredible!
- VAVictor Allen5 days ago5.0SHOUTOUT TO THE WHOLE CREW ! . My process Was great ! Ms . Natalie & Mr Byron work their magic to helped me and explained everything throughly. Also I want to thank Ms Jessie she told me to still come through when I had doubt about the whole process thank you guys for helping me achieve my goal. This branch is also kid friendly made my daughter comfortable throughout our time there. 100% satisfaction
- BGBrittany GartenNov 11, 20255.0I’ve been searching for a new car for sometime. Yesterday morning I had an appointment with a nissan dealership and they honestly pissed me off. I called and spoke with Matt at Hall Acura and went to see him. I spent some time with him and he got me in the perfect car at a very affordable rate! I will definitely be using hall Acura for all my future car buying! Thank you guys so much for being so patient with me and making sure my family and myself felt like family and not just another customer! You guys rock!
- BBblacbeauty01Nov 7, 20255.0Well well well! What can I say, Matt has done it yet again! Matt Richardson is that guy! I purchased my 2024 MDX Advance on Feb 1, 2025 and he told me once he gets a Black on Black MDX Type S on the lot . . he would let me know. Matt called me 10/27 when it arrived and it's sold sold sold! I live 2.5 hrs away and I come back to Hall Acura for service! 🎶 Matt, You've Got A Friend In Me🎶 If you need a NEW ride, go check out Matt Richardson and tell them this review sent you!
- KOKevin O'HaraNov 5, 20255.0Best buying experience ever. Jonathan O'Briant, GSM, and Casey Doyle, Sales Consultant were amazing. Provided great service, and haggle free pricing on trade-in and very reasonable offer of brand new 2026 RDX. Everyone at the dealership was courteous and very kind/considerate! I have already shared my experience with friends and highly recommend this group to anyone looking for a dealership that really cares about its customers.
Frequently Asked Questions About Hall Acura Virginia Beach
What services does Hall Acura Virginia Beach offer?
Hall Acura Virginia Beach offers new and pre-owned Acura vehicle sales, leasing options, service appointments, trade-in appraisals, and automotive services including oil changes and repairs.
What are the operating hours of Hall Acura Virginia Beach?
The dealership is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and closed on Sundays.
Does Hall Acura Virginia Beach provide online vehicle inventory and service scheduling?
Yes, you can browse the latest vehicle inventory and schedule service appointments through their website.
Is Hall Acura Virginia Beach wheelchair accessible?
Yes, the facility has wheelchair accessible seating and restrooms to accommodate customers with mobility needs.
Can I pay by credit or debit card at Hall Acura Virginia Beach?
Yes, the dealership accepts credit cards, debit cards, and also cash payments.
Does Hall Acura Virginia Beach have free parking?
Yes, there is a free parking lot available for customers at Hall Acura Virginia Beach.
Are there local auto-related businesses near Hall Acura Virginia Beach?
Yes, nearby you can find Hall Chevrolet Commercial, Atlantic AutoSports & Accessories, Hall Chrysler Dodge Jeep RAM Virginia Beach, and several offroad and truck parts stores such as Total Offroad & More.
Where can I rent a car near Hall Acura Virginia Beach?
Hertz Rent A Car is located nearby, providing convenient car rental services close to Hall Acura Virginia Beach.
Are there any dining options close to Hall Acura Virginia Beach?
Yes, there are several dining spots nearby including Starbucks for coffee and The Yard Milkshake Bar for ice cream and cafe treats.
What other services can I find near Hall Acura Virginia Beach?
Nearby, you can access various services such as financial services at BayPort Credit Union, beauty treatments at Tangled Up Salon, and veterinary care at Banfield Pet Hospital.