Enterprise Rent-A-Car

4.1
387 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Virginia Beach, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Virginia Beach Boulevard & Little Neck location today.

Location

Enterprise Rent-A-Car
3269 Virginia Beach Blvd, Virginia Beach, VA
23452, United States

Hours

Reviews

4.1
387 reviews
5 stars
259
4 stars
39
3 stars
14
2 stars
15
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude and unprofessional behavior, particularly from management.

Vehicle Availability

Many customers expressed frustration over reserved vehicles not being available upon arrival, leading to disappointment and inconvenience.

Cleanliness and Condition

Several reviews mentioned issues with the cleanliness and condition of the vehicles, including unpleasant odors and visible damage.

Efficiency

While some customers reported quick and efficient service, others experienced long wait times and slow processes, particularly during peak hours.
  • CC
    Christina Wilder Crittenden
    6 days ago
    5.0
    I want to give a big thank you to this location and their employee ( Abby) I believe was her name. I was in a stressful situation renting a car ( nothing to do with Enterprise) and for whatever reason.. she knew and took care of me with out haste! It had been a long day and I just wanted to go home! She was literally my angel! I thanked her there but I hope someone else see how grateful I was to her and her assistance!
  • CG
    Connor Green
    Dec 26, 2025
    1.0
    Didn’t have the car I reserved. They weren’t helpful in any way. Totally worthless
  • SR
    Scarlet Riley
    Dec 16, 2025
    5.0
    I was rear ended & needed a rental through my insurance. When they picked me up from RK chevrolet they put me in a audi but I have a tahoe & after the accident, I had really bad anxiety about driving and being in a smaller vehicle made it worse. I called as soon as I got home & I went in the next day and Antonio made sure I was put in a vehicle that was much larger & safe. Antonio helped me through the whole process, to figuring out all the newer gadgets & making sure i was comfortable. Antonio should get a raise!!! This enterprise location was Very easy & comfortable to work with. Thanks Antonio!!!
  • CC
    Carli
    Dec 15, 2025
    1.0
    Ridiculously slow service.
  • MG
    Michael Garrick
    Dec 13, 2025
    5.0
    Car was ready when we arrived to get it. After 2 days, it started dinging after we drove over a very rough patch of road. No warning light to help, nothing obviously off. Ultimately figured out that the hood had loosened. Car return at airport was smooth.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Virginia Beach offer?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.

Where is Enterprise Rent-A-Car located in Virginia Beach?

It is located at 3269 Virginia Beach Blvd, Virginia Beach, VA 23452, USA.