Enterprise Rent-A-Car

3.9
363 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1845 Laskin Rd, Virginia Beach, VA
23454, United States
(757) 422-6900
https://www.enterprise.com/en/car-rental/locations/us/va/virginia-beach-charles-barker-toyota-2157.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Virginia Beach, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Laskin Road location today.

Location

Enterprise Rent-A-Car
1845 Laskin Rd, Virginia Beach, VA
23454, United States

Hours

Reviews

3.9
363 reviews
5 stars
223
4 stars
36
3 stars
12
2 stars
15
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude and unprofessional behavior from certain employees, particularly Raven.

Reservation Issues

Numerous reviews highlighted problems with confirmed reservations not being honored, leading to frustration and inconvenience for customers.

Vehicle Condition

Several customers reported receiving vehicles that were not clean or well-maintained, with some noting issues like odors and mechanical problems.

Overall Experience

Despite some negative experiences, many customers expressed satisfaction with the overall rental process, citing efficiency and professionalism from certain staff members.
  • BB
    bloozemagoo
    6 days ago
    5.0
    Always reliable
  • SS
    Sharita Sharita
    Jan 1, 2026
    5.0
    My experience with Enterprise Rent-A-Car was outstanding, and that’s entirely due to the exceptional service provided by Dusty, Bryce, and Marvin. From the moment I arrived, they were welcoming, attentive, and extremely knowledgeable. They made the rental process simple and efficient, took the time to answer questions, and ensured the vehicle was clean and ready. Their professionalism and teamwork truly set this location apart.
  • HC
    Haynes Cason
    Dec 11, 2025
    5.0
    This location has always been a great experience to rent from. Thanks Mr. Dusty
  • ML
    Mark L
    Nov 18, 2025
    5.0
    This location has been my 'Go To' for rental vehicles for the last five years. Always quick and painless and if there is an issue the staff quickly remedies.
  • ML
    Mikasa La'Charles
    Nov 15, 2025
    1.0
    Dusty was very short and appeared to have been annoyed when assisting with my concern. His responses appeared to have been condescending as opposed to genuine.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Virginia Beach?

Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to fit your needs.

What are the operating hours of Enterprise Rent-A-Car at 1845 Laskin Rd?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.