Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Virginia Beach, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Laskin Road location today.
Location
Hours
Reviews
3.9
360 reviews
5 stars
220
4 stars
36
3 stars
12
2 stars
15
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Raven, Tyler, and De-Asia for their professionalism and attentiveness.
Reservation Issues
Several reviews highlighted problems with reservations being honored, including confirmed bookings being given away and lack of communication regarding vehicle availability.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.
Overall Experience
While many customers reported positive experiences and expressed a desire to return, there were significant complaints about poor service and unprofessional behavior from certain staff members.
Convenience
Customers appreciated the ease of the rental process, including quick pick-up and drop-off, although some faced delays and issues with vehicle readiness.
- MLMark L6 days ago5.0This location has been my 'Go To' for rental vehicles for the last five years. Always quick and painless and if there is an issue the staff quickly remedies.
- MLMikasa La'CharlesNov 15, 20251.0Dusty was very short and appeared to have been annoyed when assisting with my concern. His responses appeared to have been condescending as opposed to genuine.
- JHJenyce HeathNov 14, 20255.0This location is impressive. They are friendly and efficient. 10 out of 10
- JIJoey Baltz IIOct 31, 20255.0At 47, this was the first time I've ever needed to rent a car. Enterprise made the process extremely easy and quick. I was in a rental 1.5 hours after my wreck. Turn-in was simple as I didn't have to return the vehicle to the same branch, as there was an Enterprise next to where I purchased my new vehicle. Great experience
- NGNina GarcesOct 15, 20251.0Not sure which was worse, the booking being wrong or the representative whose know-it-all attitude refused to acknowledge that it could’ve been an issue with their website or booking. Complete waste of my morning to not be able to pick up the vehicle needed and have someone being so smug. Condescension gets you nowhere when you work in customer service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Virginia Beach?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to fit your needs.
What are the operating hours of Enterprise Rent-A-Car at 1845 Laskin Rd?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is the Enterprise Rent-A-Car location in Virginia Beach?
It is located at 1845 Laskin Rd, Virginia Beach, VA 23454.
Does Enterprise Rent-A-Car in Virginia Beach offer airport pick-up services?
Yes, airport pick-up is one of the services offered at this location.
How can I make a reservation for a rental car at the Virginia Beach Laskin Road Enterprise?
You can reserve your car online at the Enterprise website specific to this location or through the reservation URL provided.
What payment methods are accepted at Enterprise Rent-A-Car on Laskin Road?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available at Enterprise Rent-A-Car in Virginia Beach?
Yes, Enterprise offers discounts for active military members.
What nearby places can I visit after renting a car from Enterprise on Laskin Road?
Nearby you can visit La Promenade Distinctive Shops for retail shopping, or enjoy dining at Aldo's Ristorante and Mizuno Japanese Restaurant.
Can customers utilizing Enterprise Rent-A-Car easily access maintenance services nearby?
Yes, there are automotive repair centers nearby such as Meineke Car Care Center and Charles Barker Infiniti for any vehicle service needs.
Are there convenient amenities near the Enterprise Rent-A-Car on Laskin Road for travelers?
Yes, 7-Eleven convenience stores and First Carolina Bank are close by, making it easy to grab essentials or handle banking while renting a car.