Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Virginia Beach #6035 in Virginia Beach, VA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Virginia Beach, VA or call us at (757) 917-2440.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.7
137 reviews
5 stars
119
4 stars
7
3 stars
3
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees highlighted for going above and beyond.
Professionalism
While most reviews noted professionalism, there were instances of unprofessional behavior from some employees, leading to mixed experiences.
Product Knowledge
Several customers expressed satisfaction with the staff's knowledge about car parts and services, although some reported a lack of expertise from certain employees.
Efficiency
Customers appreciated the quick service and efficient installation of parts, although there were complaints about slow service during busy times.
Store Environment
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
- DBdee bOct 29, 20255.0I just want to say, THANK YOU! Thank you for having Keith apart of your team. Tonight, he literally came to my rescue. It was raining and I felt bad for seeking service, however, he remained very polite, professional, and helpful throughout the entire experience. I needed a battery and my headlight fixed. He offered options and sought my best interest. In the end I decided to purchase the battery with you because he provided a sense of security and patience. Now, I will not have any setbacks as I began my day tomorrow. I’m forever grateful for him going the extra mile and I will be returning for any future needs.
- DDDubdd2Oct 18, 20255.0No matter which one, they always know there stuff and are very helpful! Thanks AutoZone!!
- MHMatthew HamrickOct 3, 20251.0Just had the worst customer service experience I can remember. I went to get my battery tested. The store employee came out to the car like I was interrupting his day. He told me by the eye test my battery looks old. Laughable. I questioned him on it. He said it just looks old. I asked him what the car battery tester said. He He didn't know how it worked but it says "bad battery." I asked him to explain what measurements it takes and which ratings would indicate the battery is bad. He had no clue. When he went to replace the battery (I already assumed it needed replacing), He finished installing, had me start the car, then close the hood and walked inside without saying a word. He didn't say we're done or we're finished or there's anything left to do. I had to chase him down and ask him if we were done. Then I went under the hood and the battery strap was completely loose. That's because the employee had simply taken a nut and place it on top of the bolt that tightens down the battery strut. He did that because the nut didn't fit on the bolt, because he had lost the nuts he had taken off the bolts, So he had gone back into the store and found a couple. But those didn't fit, So he had just placed them on top of the bolt with at least an inch of thread showing. He wanted me to drive away with a strap completely loose and two nuts sitting on top of the bolts without being tightened down. I had to go into the store and get his manager to do it correctly. I hope the manager corrected this employee. The level of workmanship and knowledge was a 0 out of 100.
- WTWilliam ThompsonSep 16, 20255.0Best AutoZone around!
- KBkhalil boulalAug 30, 20255.0Dawson was a tremendous help! He had a very friendly and helpful demeanor. Greeted me as soon as I walked in and kept eye contact while speaking!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Virginia Beach?
AutoZone Auto Parts in Virginia Beach is open Monday through Friday from 7:30 AM to 9:00 PM, Saturdays from 7:30 AM to 8:00 PM, and Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of automotive products and brands are available at AutoZone Auto Parts in Virginia Beach?
The store offers a variety of automotive products including brake pads, car batteries, car accessories, and aftermarket automobile parts featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Virginia Beach?
AutoZone Auto Parts is located at 4577 S Plaza Trail, Virginia Beach, VA 23462, USA.
How can I contact AutoZone Auto Parts in Virginia Beach for customer service?
You can reach AutoZone Virginia Beach customer service by calling (757) 917-2440 or by emailing customer.service@autozone.com.
Are there any nearby convenience stores or gas stations near AutoZone Auto Parts where I can fuel up or grab a quick snack?
Yes, there is a 7-Eleven convenience store and gas station nearby where you can fuel up your vehicle or purchase snacks before or after visiting AutoZone Auto Parts.
What nearby services are available if I need to ship or receive packages while visiting AutoZone Auto Parts?
The UPS Access Point locations near AutoZone provide courier, delivery, and shipping services conveniently close to the store.
Are there any nearby dining options around AutoZone Auto Parts for a meal or coffee break?
Nearby dining options include Dunkin' for coffee and donuts, NY Bagel Cafe for bakery items and cafe fare, Phở House serving Vietnamese cuisine, and Prince Noodle, a Chinese restaurant.
What kind of automotive services and tools can I expect from AutoZone Auto Parts?
AutoZone Auto Parts offers a wide range of products including auto parts, brake pads, car batteries, car accessories, and tools. They also provide tool rental services to assist with repairs and maintenance.
Is there an online resource or website where I can shop or learn more about AutoZone Auto Parts in Virginia Beach?
Yes, you can visit the AutoZone Virginia Beach store page online at https://www.autozone.com/locations/va/virginia-beach/4577-s-plaza-trail.html to shop online or find more information.