AutoZone Auto Parts

4.5
428 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Indian River Rd in Virginia Beach, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Virginia Beach, VA or call us at (757) 467-1395.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5221 Indian River Rd, Virginia Beach, VA
23464, United States

Hours

Reviews

4.5
428 reviews
5 stars
312
4 stars
63
3 stars
19
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees for their exceptional service.

Product Availability

Customers noted that the store generally has a good selection of parts in stock, although there were occasional complaints about specific items being unavailable.

Parking Issues

Several reviews mentioned difficulties with the parking lot design, indicating it can be challenging to navigate, especially for larger vehicles.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences related to service delays or unhelpful staff, suggesting inconsistency in service quality.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
  • AW
    Angela Wells
    Nov 15, 2025
    5.0
    Christian at the store is a complete gem, his experience and care show and I hope that AutoZone recognizes him and his team at this location!! I had a left front bulb not working and he took his time to talk to me about this and ended up replacing both of them for me!! He didn't have to do that! He experience in this field and care for people in his community shine! I wanted take the time to share this, so others would know if you have an issue this is the store to call!! Hands down 😁
  • WH
    Wendy Hartman
    Oct 26, 2025
    5.0
    Yesterday my daughter and I realized the brake bulb was out in her Ford Escape. It was a Saturday at 5pm. We knew we had 4 hours to travel in the dark back to NC. We stopped at the AutoZone on Indian River Road in VB to get a bulb. While there, I asked the sales guy if we couldn’t figure out how to replace it, did he know of a place that could do it at that time of the day. He said Iā€ā€™ll do it.ā€ He told the other sales people he was stepping out and would be back shortly. He came out, took a look, got his tools and replaced the bulb for us. We offered to pay him and he said ā€œNo, I’m on company hours, but thank you!ā€ Christian was beyond courteous and helpful! We probably could’ve done it except we weren’t sure we had the right tools. So we were very thankful when Christian went out of his way to help us! Thanks AutoZone for hiring kind, respectful, caring and knowledgeable people! Not only did he fix our brake light, but he was able to carry on a delightful conversation while he worked! Highly recommend this location!
  • AS
    Alex Straley
    Sep 25, 2025
    5.0
    whoever helped us (not sure of his name but he had long blonde hair, beard, and mustache) was super super nice and helpful!!! thank you so so much!!:)
  • SB
    SAVANNAH BARR
    Sep 15, 2025
    4.0
    Whoever designed this parking lot, has no brains. It's tough to get in with a big car. The bushes impede your vision when you're trying to leave out. It's an accident waiting to happen. Remove the trees. As for service, everyone in there were friendly and helpful.
  • BR
    Bret Rapier
    Sep 1, 2025
    5.0
    This Autozone is always the most friendly and helpful of all the ones I’ve been to. Typically other stores have made me feel like I’m inconveniencing them but this store is always well managed and good people there. Excellent work by management.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Virginia Beach?

AutoZone in Virginia Beach is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM.

What types of auto parts and brands are available at AutoZone Indian River Rd?

AutoZone offers various auto parts including brake pads, car batteries, accessories, and aftermarket parts. Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.