AutoZone Auto Parts

4.6
509 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Haygood Rd in Virginia Beach, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Virginia Beach, VA or call us at (757) 460-8744.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4673 Haygood Rd, Virginia Beach, VA
23455, United States

Hours

Reviews

4.6
509 reviews
5 stars
400
4 stars
70
3 stars
18
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, knowledgeable, and helpful service, with specific mentions of employees like Kyle, Matt, and Amanda going above and beyond.

Product Availability

Customers frequently noted that the store had a wide range of parts in stock, making it easy to find what they needed.

Mixed Experiences

While many reviews highlighted excellent service, there were also reports of poor customer interactions, particularly with specific employees, leading to some customers feeling dissatisfied.

Installation Assistance

Several customers appreciated the help with installing parts, such as batteries and wipers, which contributed to their positive experiences.

Store Management

Store managers, particularly Kate and Matt, received commendations for their exceptional service and willingness to assist customers.
  • MJ
    Maddy Johnson
    1 day ago
    5.0
    Kyle and Amanda were sooo helpful and went above and beyond to help me with my headlight I will definitely recommend this location to everyone they are amazing and fast to help me solve my problem they were great!
  • RL
    Rebecca Lien
    Nov 12, 2025
    5.0
    I came in thinking I knew the solution and how it was going to dip into funds I didnt have. Then Kyle R shows up to my rescue with the thing I needed and the knowledge to help me solve my problem. This is my autozone from now on.
  • AA
    Amy
    Oct 30, 2025
    5.0
    I had an excellent experience at this AutoZone, thanks to Kyle. He was friendly, knowledgeable, and went above and beyond to help me find exactly what I needed. He took the time to explain my options clearly and even offered some great advice on how to maintain my vehicle. It’s rare to find such genuine customer service these days, and Kyle absolutely made the whole experience quick and stress-free. I’ll definitely be coming back and recommending this store to my friends and family!
  • LS
    Lisa Souhrada
    Sep 22, 2025
    1.0
    I was extremely disappointed with the service at this store, particularly by Victoria Coit. I came in knowing I needed a battery. When I approached her, she acted as if it was an imposition. When we determined what battery I needed she stated she would have to see if she could put it in the car. We walked out to the car and she took one look and said she couldn't, that there was too much to take apart. I'm not a professional mechanic but I've worked on and around cars my whole life and it was a simple matter of removing the battery cables and two additional nuts on the base plate. When I asked her why the associate at the previous store we were at (which didn't have our battery in stock) said it would be no problem, she couldn't or wouldn't answer. I left and took my business to O'Reilly and experienced no problem at all and had service from a wonderful young man. AutoZone has lost our business.
  • RW
    Russell Wood
    Sep 4, 2025
    5.0
    I just had the courage to finally fix something semi major in my car due to cool, calm, and patient assistance from AMANDA K at this location. This was my 2nd stop to pick up a part I needed. Amanda, after being so helpful to walk me through the part I needed she continued to be professional and sincere in her assistance. I literally had driven from another location and will definitely recommend the Haygood location for future stops! The service was top notch and I repaired my vehicle within minutes!! Thanks 100x over!!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Virginia Beach is open from 7:30 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on weekends and what are the hours?

On Saturdays, AutoZone Auto Parts is open from 7:30 AM to 9:00 PM, and on Sundays, it operates from 8:00 AM to 8:00 PM.