AutoZone Auto Parts

4.5
574 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Holland Rd. in Virginia Beach, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Virginia Beach, VA or call us at (757) 631-8220.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3526 Holland Rd, Virginia Beach, VA
23452, United States

Hours

Reviews

4.5
574 reviews
5 stars
406
4 stars
100
3 stars
28
2 stars
14
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Purnell, Kalah, and Terrell for their exceptional service.

Professionalism

While many reviews highlighted the professionalism of the staff, a few customers reported negative experiences with management, citing unprofessional behavior and poor customer interactions.

Problem Solving

Numerous customers appreciated the staff's willingness to go above and beyond to solve problems, such as assisting with installations and providing quick solutions to car issues.

Store Environment

The store was frequently described as clean and well-organized, contributing to a positive shopping experience for customers.

Mixed Experiences

Despite many positive reviews, there were isolated complaints about rude staff and negative interactions, indicating inconsistency in customer service.
  • VP
    Vicki Poteat
    Oct 4, 2025
    5.0
    Purnell helped me with checking my oil and got answers about my turbo engine that the dealership wouldn't answer. He was so courteous and I want to give him 10 gold stars 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟. Thanks Purnell, your service is awesome and appreciated.
  • KR
    kevin russell
    Sep 26, 2025
    1.0
    The manager was the rudest and unhelpful woman I have ever encountered in a retail setting. Wouldn't even give her name. She said it's on the door. Along with several other names. Very unprofessional. I would give no stars if I could.
  • CE
    Conan Eaton
    Aug 16, 2025
    5.0
    Kalah was amazing I came in to ask about a head light and she immediately said hello and how can I help you. With one nice joke in our conversation, she had me open the hood to the car. She came right out and assessed the light and found it to be a lose wire. On my way with a working light and save me a dollar. 5 stars all day!! Thank you kalah!!
  • MD
    Mihaela Dan
    Aug 13, 2025
    5.0
    I had problems with my battery... I had to jump start it in order to make the car running. Anya (I appoligize if I miss-spelled the name) was extremely patient with me, check the battery, installed a new one then verified the alternator and starter to make sure are good. Knowladgeble, skilled, great attitude and very pattient (I'm an overthinker and ask a LOT of questions). Totally recomand the store and the personell. THANK YOU!!
  • UN
    Ure Nwokoji
    Aug 12, 2025
    5.0
    I had recently failed a state inspection because some of the lights on my car randomly went out. Purnell gave me speedy service in getting everything done! All the employees were nice and welcoming as well. This location is great!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Virginia Beach?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery and in-store pickup?

Yes, AutoZone Auto Parts provides both same-day delivery and in-store pickup services for customer convenience.