Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Holland Rd. in Virginia Beach, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Virginia Beach, VA or call us at (757) 631-8220.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Purnell, Kalah, and Terrell for their exceptional service.
Inconsistent Experiences
While many reviews highlighted positive interactions, several customers reported rude or unhelpful behavior from certain employees, particularly management, leading to mixed experiences.
Problem Solving
Customers appreciated the staff's willingness to go above and beyond to assist with vehicle issues, including battery replacements and troubleshooting, often saving them time and money.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
EW
E W
Dec 30, 2025
5.0
Purnell is amazing, thank you for the help! He really goes above and beyond and has the best attitude.
ID
Ian Shepherd (Dumuzi)
Dec 28, 2025
1.0
I've never been here but I came in and this person absolutely destroyed me for asking for mailbox stickers. They said hey. How are you? Is there anything I can help you with? And I said hi! Yes do you have boat registration, stickers or mailbox stickers" and she snaps "That's a statement not a question.". And the ENTIRE store just stopped absolutely stunned this person just said that.
I very calmly repeated the question"yes, I asked you if you have boating registration stickers or mailbox stickers" and she goes "well as you can see I'm helping a lady and you can try isle 5". I literally do not understand why people are such absolutely evil people to me. Like I was kind of smiling when I walked in. He's full. I had my dog in the truck relaxing day and I walked in in this person talks to me like that. Absolutely cannot believe that this person was ever hired here.
Two things make this really stink. First of all, I've been absolutely through the ringer of light. After I turned 18, I suffered a lot because I was a great person and I was always at the top of people's friends list but nobody can predict the future and there were some situations where I got hurt really bad. Through all of that, I still emerged with integrity and my health and more importantly than that, my mental health. I've saved seven people's lives and in one of those people I was digging out of a freezing lake. You know I realize that I happen to be a better person than the types of people that you run across out here. I've also been severely injured in my life. I have had a motorcycle crash that crippled me in a way that I can't get disability for. It would have been better if it broke my neck because at least they would have been able to help me. As it is, it's just a bunch of nerve and soft tissue damage and I spend every day of my life in agony and I choose to have a better attitude than this person. I am the closest thing to a war hero that you can get without a military past. I have saved so many people. I was an aircraft mechanic for years I believe very strongly in the healing power of just having good intentions. And this person is one among many who decide for no reason to just absolutely slay me for walking in a store and asking for a mailbox sticker. No idea why this person went after me but I didn't even react. Part of going through what I've done is you have to learn. I think that this person is either slightly autistic or lack's social skills, but you don't need a public-facing career. She absolutely unloaded on me with her tone and the way that she spoke to me and I think that pretty much anybody who met her could tell you that that's not a good person. She's an alpha personality who wants to run everyone nearby and I'm not run-able. I don't give these lesser people argument but DO NOT step at me like that. This person is absolutely heinous to be around. Now I don't know who walks in that door that deserves to be talked to like that, but I'm not them and you don't get a job.
VP
Vicki Poteat
Oct 4, 2025
5.0
Purnell helped me with checking my oil and got answers about my turbo engine that the dealership wouldn't answer. He was so courteous and I want to give him 10 gold stars π πππππππππ.
Thanks Purnell, your service is awesome and appreciated.
KR
kevin russell
Sep 26, 2025
1.0
The manager was the rudest and unhelpful woman I have ever encountered in a retail setting. Wouldn't even give her name. She said it's on the door. Along with several other names.
Very unprofessional. I would give no stars if I could.
CE
Conan Eaton
Aug 16, 2025
5.0
Kalah was amazing I came in to ask about a head light and she immediately said hello and how can I help you. With one nice joke in our conversation, she had me open the hood to the car. She came right out and assessed the light and found it to be a lose wire. On my way with a working light and save me a dollar. 5 stars all day!! Thank you kalah!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Virginia Beach?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer same-day delivery and in-store pickup?
Yes, AutoZone Auto Parts provides both same-day delivery and in-store pickup services for customer convenience.
What types of automotive brands and products can I find at AutoZone Auto Parts?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance, offering auto parts, brake pads, car batteries, accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located in Virginia Beach?
AutoZone Auto Parts is located at 3526 Holland Rd, Virginia Beach, VA 23452, USA.
What contact options are available for reaching AutoZone Auto Parts?
You can contact AutoZone Auto Parts by calling (757) 631-8220 or via email at customer.service@autozone.com.
Are there any nearby automotive-related businesses around AutoZone Auto Parts?
Yes, nearby automotive-related businesses include Towne Auto Brokers, Hall Mitsubishi Virginia Beach, Napa Auto Parts, Performance Automotive, and Ocean Air Auto Repair.
What dining options are available near AutoZone Auto Parts for a quick meal?
Nearby dining options include Bojangles', Hong Kong House, Domino's Pizza, Magic Wok, Mom's Kitchen & Scandals, Moms Kitchen, and Wings Go, offering a variety of fast food, Chinese, pizza, and American cuisine.
Are there any nearby grocery or convenience stores close to AutoZone Auto Parts?
Yes, ALDI USA supermarket, Happy Shopper convenience store and gas station, and CBD Livity convenience store are located near AutoZone Auto Parts for your shopping needs.
Can I visit a beauty or wellness service near AutoZone Auto Parts?
Yes, nearby options include Ladii Angelaβs Hair salon, Healthy Massage spa, and Dr.brows beauty salon for hair replacement and makeup services.
What types of services and categories does AutoZone Auto Parts provide?
AutoZone Auto Parts offers auto parts, car batteries, auto accessories, brake services, tool rental, truck accessories, auto repair, and auto tune-up services.