AutoZone Auto Parts

4.4
414 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dam Neck Rd in Virginia Beach, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Virginia Beach, VA or call us at (757) 716-2570.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1072 Dam Neck Rd, Virginia Beach, VA
23454, United States

Hours

Reviews

4.4
414 reviews
5 stars
291
4 stars
68
3 stars
25
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with their needs.

Product Availability

Customers noted that the store had a wide variety of products and parts available, often finding what they needed without issue.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported negative experiences with specific staff members, particularly regarding attitude and service quality.

Installation Assistance

Several customers appreciated the free installation services offered for batteries and other parts, enhancing their overall experience.

Store Environment

The store was frequently described as clean, organized, and easy to navigate, contributing to a positive shopping experience.
  • MT
    Maryann Tibbits
    Oct 24, 2025
    1.0
    Went in there on a Sunday for a bolt and the guy told me I had to buy the whole caliper. I had an issue again with the bolt and bought just the bolt at another place. You guys have to lie to people to get business . Terrible.
  • HP
    Hitsa Pham
    Oct 14, 2025
    5.0
    Woke up this morning and my truck was having trouble starting. I figured it was about time for a new battery but I didn’t think it would give out before winter. I headed to the nearest AutoZone usually I go straight to the dealership for everything (even though they’re overpriced) since I’m not very mechanically inclined. I forgot the gentleman’s name but he was super friendly and helpful. I had no idea that if you buy a battery from AutoZone, they’ll install it for free! I was already mentally preparing myself to do it but they took care of everything quickly. Great service and very convenient I’ll definitely be back!
  • GM
    Gregg McLeod
    Oct 7, 2025
    5.0
    Very helpful and knowledgeable staff. Good opening hours, in a great location. The products are wide in variety but if you are unsure on anything, just ask.
  • EF
    Ethan Foster
    Sep 14, 2025
    5.0
    They were very helpful and assisted me with exactly what I needed
  • AM
    Abby M
    Aug 17, 2025
    3.0
    I went in to auto zone because I needed my battery recharged and the first person to help me was very nice and helpful. He pulled out my battery and let me leave while it charged. He then called to let me know it was done and I made my way back. Upon returning I saw him busy with someone so I went inside to wait. James asked if I needed help and I told him my battery was charged and he told me to wait for the guy to be done I said okay. James then told someone he was going to help me put my battery in and came to help me with that. Upon him putting my battery he tried to tell me I needed a sleeve because something in my battery wouldn’t attach and that’s why my car was how it was and I told him that I didn’t have an issue with it before. I went ahead and pulled the thing off my car to give him more room space to work and guess what, it attached. He told me to turn on my car and when I went in I noticed this black thing the first guy gave me. I told James i was given this and he let out a big sigh and then said “it’s for the battery ma’ma” in a very annoyed and rude way. I replied with “how was i supposed to know that” he then proceeded to huff and puff about doing all this again. If he didn’t want to help he didn’t have to I was patiently waiting for the guy who originally helped me. He works there he should know if something was missing and didn’t have to get annoyed about it. I could’ve just waited. I don’t get my car fixed usually its my husband but he’s recovering from something. Thanks to the first guy who helped me wished I got his name. Only reason i put a 3.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Virginia Beach?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM, Saturdays from 7:30 AM to 8:00 PM, and Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.