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Auto Glass & Sunroof Repair

4.7
(162 reviews)

Business Details

5033 Cleveland St, Virginia Beach, VA
23462, United States
(757) 346-1853
https://www.autoglasssunroof.com/

About

Auto Glass ShopAuto Sunroof ShopWindshield Repair
Auto Glass & Sunroof Repair and Water Leak is a trusted provider of auto glass repair, sunroof repair, and vehicle water leak repair services in Virginia Beach, VA. With expert diagnostics and quality workmanship, we fix leaking sunroofs, windshield damage, and interior water leaks to keep your vehicle safe and dry. Whether you need windshield, sunroof, or auto water leak repair in the Virginia Beach and surrounding areas, you can count on us to get the job done right.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Auto Glass & Sunroof Repair
5033 Cleveland St, Virginia Beach, VA
23462, United States

Hours

Reviews

4.7
162 reviews
5 stars
150
4 stars
0
3 stars
0
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting their professionalism and willingness to help.

Quality of Work

Overall, the quality of repairs was well-received, with numerous customers expressing satisfaction with the effectiveness of the repairs and the speed of service.

Pricing

Customers frequently noted the fair and reasonable pricing, often comparing it favorably to dealership costs.

Communication Issues

Some reviews indicated problems with communication and follow-up, particularly regarding scheduling and updates on repairs.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to incomplete repairs and customer dissatisfaction.
  • VM
    Victoria Mckoy
    4 days ago
    5.0
    This company went beyond what I expected. He set me up with the insurance company to get my car fixed. Not only did he fix my glass and my sunshade. He had his detail company remove the stains from my carpet and headliner due to the water leak. Amazing service and done on time.
  • YC
    Yolanda Campbell
    Feb 22, 2026
    5.0
    I took my daughter's jeep to get the sunroof sealed. Lee and the team were professional, polite, and so welcoming. They take pride in whatever they do and it is done in such a timely manner. The price was also affordable. HIGHLY RECOMMEND!!!
  • TR
    Thomas Riddle
    Feb 17, 2026
    5.0
    Probably one of the most reliable places Ive been too honestly.. freaking dealership tried to charge me 2000$ to fix a water leak they said was a body seam and took them nearly two days to tell me that after dropping me truck off there.. so I got a second opinion and found this place.. lol it Took them Ten minutes.. i Did have to drop my car off for the day but they only charged me 450$ to essentially service my sunroof and they waived my diagnostic fee since I was able to drop it off same day.. kind Of frustrating because i Feel like the dealership strait up lied to me.. the owner Lee explained to me how the sunroof works and I didnt even know a sunroof had a drainage system.. anyways I would definitely suggest them especially since it's a family business.. I found out his son did my truck and he even cleaned up my truck a bit and vacuumed it for me.. cleaned some bird crap I had on my hood for like a month lol.. he didn't have to do all that, but I appreciate it. Seems good now, and even got a warranty on it.. 1000% they got a customer for life with me.
  • KB
    Kenny Brockington
    Feb 2, 2026
    5.0
    I had my 2015 S550 repaired recently! The service both mechanical & customer was stellar!!! The staff was friendly, answered ALL of my questions and made sure theat my car was sparkling clean upon return which made me VERY HAPPY! I WILL DEFINITELY recommend to EVERYONE!!!! WELL DONE!!!! KB
  • RD
    Raiden Diaz
    Jan 25, 2026
    1.0
    Very upsetting. I give two stars just because the owner and Raven were polite, so it wasn’t a complete let down trying to work with them. I first visited the shop back in August 2025. They were the only place I was able to get into. At first Lee and Raven were great to work with. Such polite people. I went in because my sunroof motors had gone out, Lee gave me a quote and we set up a day to bring the car back and get it fixed. Day comes, I go in, they forgot to order the part. Not a problem, we are all human, it happens. Well then they say they will order the part and reschedule. Rescheduled date comes, next day I receive a call from Raven saying I can come pick up the car because they got sent the wrong part. Frustrated but it’s not their fault, so I understand. Well I was then told again that they will reorder the part and we will reschedule. Well they never called to reschedule. I called eventually and asked if I could at least pick up the motor they took out of the sunroof. Raven told me to please hold because Lee was going to talk to me, just for him to say he’s working on getting the part and when they get it, they will call the reschedule. Just to never call again! All while this, the sunroof started leaking water into my car, so paying to fix the issues from water damage has been just the cherry on top of this situation. I’m not sure why it couldn’t have just been said they didn’t want to work on my car, rather than trying to string me along. Another thing to respond to the owners response…. I don’t need a refund. I needed a fixed sunroof. You say the water leakage is not on you guys because you did not look at a water leak. But the fact is, it was the first rain after it was closed that it started to leak. It also probably wouldn’t have leaked if it got fixed. You say Raven must have forgotten to call and that I should have called myself. I get you guys are busy as a business and I can get a few customers falling through the crack. But for starters, I will attach my call log showing both phone numbers from your business. I never received a call back from you guys after I called again in October to ask about my motor. So Raven would not have been able to leave a voicemail because well I never got a call. Which Raven has left voicemails before and I received them no issue. I mean how many times am I supposed to call you guys when all of the issues as to why you couldn’t fix it was on your side? I will give it to you, I probably should have called again. But hey, you guys should have also tried to call again. WOW. To respond to the owner again. Sir, I never once said I couldn’t afford a service. You never once said that it already looked like there had been a leak. The only way my review is misleading is because it doesn’t fit the story you seem to have made up in your mind. Yes, the only thing I paid for was for you guys to close the sunroof on our first visit. At that same visit, you guys gave me an estimate for the new motors being installed and we immediately scheduled it for when you came back from your family vacation. Which I then showed up for because I could afford it. That’s when you told me you forgot to order it because your brain had already been in vacation mode. So we rescheduled. Then when that day came, I showed up again because I could afford it. Just for you guys to say you got the wrong part. Saying my reviews are misleading but you personally adding in details that never happened may just be a little misleading, you think?

Frequently Asked Questions About Auto Glass & Sunroof Repair

Do I need to have an appointment?

Although we can accommodate walk-in customers for repairs and rock chip services, we strongly advise making an appointment. This ensures the best possible service and minimizes your waiting time.

Do you offer any warranties for your work?

Yes, we offer warranties for our services. The specific terms of the warranty may differ based on the type of service provided.

Brand Certified Facts from Auto Glass & Sunroof Repair

Auto Glass & Sunroof Repair partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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