Business Details
About
Auto Glass ShopAuto Sunroof ShopWindshield Repair
Auto Glass & Sunroof Repair and Water Leak is a trusted provider of auto glass repair, sunroof repair, and vehicle water leak repair services in Virginia Beach, VA. With expert diagnostics and quality workmanship, we fix leaking sunroofs, windshield damage, and interior water leaks to keep your vehicle safe and dry. Whether you need windshield, sunroof, or auto water leak repair in the Virginia Beach and surrounding areas, you can count on us to get the job done right.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Auto Glass & Sunroof Repair
5033 Cleveland St, Virginia Beach, VA
23462, United States
Hours
Reviews
4.8
146 reviews
5 stars
137
4 stars0
3 stars0
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and professional service provided by Lee and his team, highlighting their responsiveness and willingness to accommodate schedules.
Honesty and Integrity
Many reviews noted the honesty of the business, with Lee often advising customers against unnecessary repairs and providing fair pricing.
Efficiency
The business is recognized for its quick turnaround times, with many customers reporting fast service and timely repairs.
Quality of Work
While most feedback was positive regarding the quality of repairs, there were some concerns about unresolved issues after service, indicating a need for consistency in repair outcomes.
Communication
Customers appreciated the clear communication regarding repairs and pricing, although there were a few instances of poor follow-up on unresolved issues.
- AGAndrew GrossiNov 24, 20255.0Even though in the end I didn't have any work done, I was very impressed with both Lee and with his polite and friendly assistant / colleague that took my call / made the appointment. My 10-year-old car's sunroof was functioning well and not leaking, but the tracks were rattling. Lee knew just by looking at the sunroof from the outside who had manufactured it, that it was 'after-market', that it was no longer made, and that he couldn't get parts for it if they were needed. After asking me a few more questions, he recommended that we not mess with it - if the only thing bothering me was a little noise when going over bumps, I was doing far better than most, even better than some people with only 3- or 4-year-old cars. He explained the risks involved and said that - yeah - he'd love to take my $150 diagnostic fee to take a look, but wanted to be fair and honest about what he could and could not do, and sent me on my way. I appreciated his honesty, and he's got my respect.
- KGKallah GreenOct 30, 20255.0I had a huge crack in my windshield and when I called here to get it repaired I spoke to Raven. She was super sweet and quick to answer my questions and get me scheduled in a timely manner. When I arrived, the Owner Lee welcomed me and offered to take care of my car right away. It was done in 45 min! I was way beyond impressed with how swiftly they got everything done all while providing wonderful customer service. I was so worried it would take a couple hours, because I had to bring my toddler with me. But they warmly welcome me and my kiddo and made sure everything got done quickly and professionally. If I ever need a place to take my car in again for a windshield repair, I will definitely be coming here. I think what meant the most to me was honestly how considerate they were of my shy toddler. She quickly felt safe and welcomed as I did. Which made the wait all the more easy. Plus, I was able to have some good conversations with Raven who I originally spoke to on the phone. She was very courteous, not just to me but to other customers coming in while we waited as well. And when they finished working on my car, the owner came back and made sure to bid us a warm farewell. Thank you all so much for your kindness and quick fix! You guys are the best!
- AHAdam HartleySep 18, 20255.0Had a terrible leak pouring into my Lexus on both the driver and passenger side, Lee and his son got me taken care of right away did a great job and at a fair price. Highly recommend
- JCJoey CastromayorAug 22, 20255.0⭐️⭐️⭐️⭐️⭐️ I had a few chips in my windshield fixed at Auto Glass & Sunroof Repair and the service was excellent! The owner was kind, courteous, and professional, and he explained everything in a helpful way—never pushy or “know-it-all.” Great work, great people—I’ll definitely be back!
- MHMiguel HernandezAug 14, 20255.0Great service and was extremely fair and trustworthy, called maybe seven places and this was the only place that could help me and was able to schedule an appointment and take it in to get looked at same day, will return whenever another problem arises.
Frequently Asked Questions About Auto Glass & Sunroof Repair
Do I need to have an appointment?
Although we can accommodate walk-in customers for repairs and rock chip services, we strongly advise making an appointment. This ensures the best possible service and minimizes your waiting time.
Do you offer any warranties for your work?
Yes, we offer warranties for our services. The specific terms of the warranty may differ based on the type of service provided.
Do you work with insurance companies?
We do collaborate with insurance companies. However, it is the customer's responsibility to initiate the claim process with their insurance provider before we can proceed with any work.
What types of auto repair services does Auto Glass & Sunroof Repair offer?
They provide auto glass replacement, sunroof repairs, and vehicle water leak repairs.
Where is Auto Glass & Sunroof Repair located?
The shop is located at 5033 Cleveland St, Virginia Beach, VA 23462, USA.
What are the regular business hours for Auto Glass & Sunroof Repair?
They are open Monday to Friday from 9 AM to 5 PM, and Saturday from 9 AM to 1 PM. They are closed on Sundays.
Does Auto Glass & Sunroof Repair accept walk-in appointments?
Walk-in appointments may be available, but appointments are generally required.
What payment methods does Auto Glass & Sunroof Repair accept?
They accept American Express, Cash, Discover, Invoice, MasterCard, and Visa.
What areas does Auto Glass & Sunroof Repair serve?
They serve Virginia Beach and the entire Hampton Roads area, including Hampton, Norfolk, Suffolk, Chesapeake, Moyock, and Newport News.
Can I contact Auto Glass & Sunroof Repair via email?
Yes, their contact email is autoglass.sunroof@gmail.com.
Are there any nearby automotive repair shops close to Auto Glass & Sunroof Repair?
Yes, nearby automotive repair shops include Gerald Whitehead, LIVauto, Beach Restomods, LLC, Exotic MOTOR Sports, Late Model Domestics, and American Auto Glass LLC, which can be convenient for additional vehicle services.
What nearby stores can customers visit when they come to Auto Glass & Sunroof Repair?
Customers can visit nearby stores like Top Floors (a carpet and home goods store), Kitchen & Bath Ideas, and Carquest Auto Parts for home or automotive parts and supplies.
Are there any nearby community or religious organizations near Auto Glass & Sunroof Repair?
Yes, nearby religious organizations include Gate Of Heaven Ministry, The Power Center, and The House of David Ministries International, which customers might wish to visit before or after their appointment.