Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4733 Shore Dr in Virginia Beach offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
227 reviews
5 stars
147
4 stars
49
3 stars
15
2 stars
6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is frequently described as friendly, helpful, and knowledgeable, with many customers praising individual employees for their excellent service.
Customer Service
While many reviews highlight great customer service, there are notable instances of poor service and unprofessional behavior from some employees.
Product Availability
Customers appreciate the store's organization and stock levels, although there are complaints about specific items being out of stock.
Pricing Issues
Some customers expressed dissatisfaction with pricing discrepancies and issues related to sales promotions not being honored.
Store Condition
The store is generally reported as clean and well-maintained, contributing positively to the shopping experience.
- GVGood VibesNov 15, 20255.0I had an excellent experience thanks to Charles. He went above and beyond helping to get our battery replaced. He took the time to make sure everything was done correctly and went further than what was required of him. His professionalism and willingness to help were truly appreciated. Thank you, Charles, for outstanding service!
- NLNorm LysterOct 31, 20255.0Very friendly and helpful staff.
- AFAndre FosterOct 22, 20255.0Best in the area. Very knowledgeable about products and making sure I get the right parts or fluids. Kudos to a great team.
- BBBelindaApr 24, 20241.0I'm not sure how I could have a bill with a gold battery and, apparently, the correct light bulb for my headlight, step outside to get my wallet and come back in to a bill $20 higher bill with a silver battery (??) and a different (wrong) bulb. After finding out the bulb isn't the correct one, the initial one, now I'm supposed to pay $38 more for the correct one or attempt to bring back the bulb before 4 p.m. so the supervisor MAY provide an exchange?? I work too.. I trusted the experts to give me the correct product and now they won't stand behind what they sold me. DON'T TRUST THEM TO HAVE YOUR BACK.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products and services does Advance Auto Parts in Virginia Beach offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits. They provide free services such as battery testing, battery and wiper installation with purchase, engine code scanning, and battery and oil recycling.
Does Advance Auto Parts install car batteries if I purchase one from the store?
Yes, Advance Auto Parts will install your battery for free with purchase. Exclusions may apply.
Can I recycle my used motor oil and batteries at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil and batteries at no charge. Exclusions may apply.
Are there any discounts available at Advance Auto Parts?
Advance Auto Parts offers a 10% military discount for active duty and veteran service members.
Does Advance Auto Parts test my car battery or check engine light?
Yes, Team Members can test the health of your battery and scan engine codes for your check engine light. However, they cannot charge batteries. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 4733 Shore Dr, Virginia Beach?
The store is open from 8:00 AM to 8:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
What nearby restaurants can I visit before or after shopping at Advance Auto Parts?
Nearby dining options include Wendy's, Amura Sushi Cafe - Virginia Beach, Lendy's 2.0 sports bar, Misako Japanese restaurant, Miss Saigon Sandwiches & Noodles, Tropical Smoothie Cafe, and Anchor Allie's Bistro for breakfast and brunch.
Are there convenient nearby services like shipping or auto care around Advance Auto Parts?
Yes, the UPS Access Point location offers courier and shipping services nearby. Additionally, Green Clean Express Auto Wash and CarDirect USA used car dealer and repair services are close for convenient vehicle care.
Where can I find beauty and personal care services near Advance Auto Parts?
Nearby you can visit D and Q Nails Spa, D&Q Nail Spa, and Great Clips beauty salon and hair salon for personal care services.