Advance Auto Parts

4.4
229 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4733 Shore Dr in Virginia Beach offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4733 Shore Dr, Virginia Beach, VA
23455, United States

Hours

Reviews

4.4
229 reviews
5 stars
147
4 stars
50
3 stars
15
2 stars
6
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of excellent and poor customer service experiences, with some employees being very helpful and knowledgeable, while others were described as rude or unprofessional.

Staff Knowledge

Many reviews highlighted the staff's knowledge about products and their willingness to assist customers, although there were instances of employees lacking product knowledge.

Store Condition

The store was frequently noted as clean, organized, and well-stocked, contributing positively to the shopping experience.

Product Availability

Customers appreciated the availability of parts and products, although there were complaints about specific items being out of stock or incorrect products being sold.
  • SM
    Steven M
    Dec 26, 2025
    1.0
    Company has a price match policy. Employee states they don’t price match period without even asking where i was price matching from. Perfect customer service here.
  • DL
    Danielle Loesch
    Nov 28, 2025
    5.0
    Changed my headlight bulb for me and was very kind.
  • GV
    Good Vibes
    Nov 15, 2025
    5.0
    I had an excellent experience thanks to Charles. He went above and beyond helping to get our battery replaced. He took the time to make sure everything was done correctly and went further than what was required of him. His professionalism and willingness to help were truly appreciated. Thank you, Charles, for outstanding service!
  • NL
    Norm Lyster
    Oct 31, 2025
    5.0
    Very friendly and helpful staff.
  • AF
    Andre Foster
    Oct 22, 2025
    5.0
    Best in the area. Very knowledgeable about products and making sure I get the right parts or fluids. Kudos to a great team.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*