Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 550 First Colonial Rd in Virginia Beach offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
222 reviews
5 stars
152
4 stars
33
3 stars
12
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Jason, Samuel, and Rick for their exceptional service.
Product Availability
Customers frequently noted that the store had a wide selection of parts and products, often finding exactly what they needed.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude staff and poor service from certain employees, indicating inconsistency in customer experiences.
Efficiency
Several reviews mentioned quick service, with customers appreciating fast transactions and prompt assistance, especially during busy times.
Store Environment
Feedback included comments on the store's cleanliness and organization, though some customers noted issues with lighting and overall ambiance.
- RDRobert DunhamNov 15, 20251.0Went in 11/15/25 at noon. Associate Paul was extremely rude to everyone coming in. He was belittling, intimidating and condescending. I just left and went to a different store. Pretty sure he was trying to scare customers off since they were short handed and he was successful. Extremely uncalled for and I won’t ever attempt to shop here again.
- TBTimothy BlanchardNov 1, 20251.0Consistently the worst service. Sales staff use profanity and express their discontent when asked about a part. I avoid this place as much as I can. Every time I do shop there, the staff are cranky and rude.
- DCDonavan CopelandOct 28, 20255.0This my favorite store, good people
- JTJordan terveerSep 2, 20255.0Jason was very knowledgeable and helpful! He explained to me how to change the headlights in my car and I really appreciated his amazing customer service!
- TSTim StarrinAug 27, 20255.0Always has what I need for my vehicle. Helpful, friendly staff, top brands, and great selection.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Virginia Beach offer?
Advance Auto Parts offers new automotive parts and accessories including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide installation services?
Yes, they offer free installation for car batteries and windshield wipers with purchase, as well as free battery testing and engine code scanning. Installation of brakes, alternators, and light bulbs is not provided.
Can I recycle my used car battery or motor oil at Advance Auto Parts?
Yes, Advance Auto Parts recycles used car batteries and motor oil for free, but they do not buy back used batteries.
What payment options are accepted at Advance Auto Parts?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Are there any discounts available at the Virginia Beach Advance Auto Parts?
Yes, a 10% military discount is offered for active duty and veteran service members.
What are the store hours for Advance Auto Parts at 550 First Colonial Rd?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup or in-store shopping?
Yes, they provide curbside pickup and in-store shopping services for customer convenience.
How can nearby places like Shogun Japanese Steak House and Sushi Bar complement a visit to Advance Auto Parts?
Customers can visit Shogun Japanese Steak House and Sushi Bar for a meal before or after stopping by Advance Auto Parts, making it convenient to combine errands and dining in the same area.
Is there a UPS Access Point near Advance Auto Parts for shipping needs?
Yes, the UPS Access Point located nearby offers courier and shipping services, allowing customers to conveniently handle mailing tasks while visiting Advance Auto Parts.
What fitness options are available near Advance Auto Parts for customers?
UFC Gym and Virginia Beach Pilates are nearby fitness centers where customers can work out before or after visiting Advance Auto Parts.