Advance Auto Parts

4.3
227 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 550 First Colonial Rd in Virginia Beach offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
550 First Colonial Rd, Virginia Beach, VA
23451, United States

Hours

Reviews

4.3
227 reviews
5 stars
157
4 stars
33
3 stars
12
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, with specific mentions of employees like Jason, Samuel, and Shon.

Product Availability

Customers frequently noted that the store had a wide selection of parts and products available, often finding exactly what they needed.

Negative Experiences

Some reviews highlighted instances of poor customer service, including rude staff behavior and lack of assistance, which led to customers choosing to shop elsewhere.

Quick Service

Several customers appreciated the fast service, particularly for battery installations and part replacements, often noting quick turnaround times.
  • BL
    Blackfridaywarehouse LLC
    Dec 25, 2025
    5.0
    Thank you Tanner and Shon for helping me and giving me all info that I needed on my truck as well as providing good / professional service! I would like to make this store my go to if I ever need anything due to how much of a good service I was provided! From: Mike Johnson To: Tanner & Shon
  • RC
    Robert Cass
    Dec 11, 2025
    5.0
    Sam Lowry is the real deal. He was able to pinpoint a problem that we were unable to diagnose…and got us all straightened out. He is a rare commodity and one in a million…thanks Sam!🙌
  • TD
    Tim Dooley
    Dec 1, 2025
    5.0
    I always find what I need at Advance Auto…
  • EM
    Eiden Murphy
    Nov 26, 2025
    5.0
    Nothing to complain about. They made everything so simple.
  • RD
    Robert Dunham
    Nov 15, 2025
    1.0
    Went in 11/15/25 at noon. Associate Paul was extremely rude to everyone coming in. He was belittling, intimidating and condescending. I just left and went to a different store. Pretty sure he was trying to scare customers off since they were short handed and he was successful. Extremely uncalled for and I won’t ever attempt to shop here again.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*