Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5127 Virginia Beach Blvd in Virginia Beach offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
350 reviews
5 stars
218
4 stars
67
3 stars
33
2 stars
13
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had a good selection of parts in stock, often finding what they needed without issue.
Negative Experiences
Some reviews highlighted poor customer service experiences, including disrespectful behavior from staff and issues with incorrect parts being sold.
Efficiency
While many customers appreciated quick service, there were complaints about long wait times and inefficiencies during transactions.
Overall Satisfaction
Overall, the business received a mix of positive and negative feedback, with many customers expressing satisfaction but others reporting significant frustrations.
- AFAlaura Farrington1 day ago5.0Awesome service! Ken was very welcoming, I went there in need of windshield wipers and left with a lot more knowledge about my first car; he installed my wipers and taught me where all the different car fluids go.
- HSHaley SteeleOct 25, 20251.0I am from NC and visiting my family here in Norfolk. Kenneth was listed on my receipt as the person who assisted me. I went to get a battery tested and open to buy a new battery if needed. My dad, son and sister walked in the store with me. I told Kenneth what I needed; he states "yall can go out and get the battery". I've had batteries tested at other places and I have never had to bring my battery into the store, the associate took the cart to my car and I placed the battery into the cart, but whatever. My dad had to remind Kenneth to give me credit for the core, after I had to give him my information x 3 because of his mistakes on the register. My gut got an icky/unsettled feeling during this transaction, had to give a review.
- JRJohn RiordanSep 22, 20255.0I bought brake parts for my 1995 Dodge Dakota. They were great and had everything I needed.
- KHkayla hopkinsSep 21, 20251.0As a customer I felt very uncomfortable and decided I had to leave the store with nothing the manager KEN was very disrespectful and demeaning to the staff helping me to the point I was scared to ask another question. Please don’t go to this location if you are a woman and need help!!!!!
- CMChad MyersSep 11, 20255.0James the Parts Man, had me taken care of. not only did they have the right part, it was in stock
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Virginia Beach?
Advance Auto Parts is located at 5127 Virginia Beach Blvd, Virginia Beach, VA 23462, US.
What are the store hours for Advance Auto Parts at this location?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase at most locations including this one.
Can Advance Auto Parts recycle used motor oil?
Yes, they recycle used motor oil free of charge. Exclusions may apply.
Is curbside pickup available at Advance Auto Parts Virginia Beach?
Yes, curbside pickup is offered at this location for convenient service.
What types of payment does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby automotive service centers where I can get an oil change near Advance Auto Parts?
Yes, the Valvoline Instant Oil Change station is located nearby where you can get quick oil changes and automotive repair services.
What convenience stores or food options are near Advance Auto Parts in Virginia Beach?
Nearby, there is a 7-Eleven convenience store and Rally's fast food restaurant, so you can grab snacks or meals before or after visiting the store.
Are there other auto parts stores near this Advance Auto Parts location?
Yes, there is another Advance Auto Parts, as well as O'Reilly Auto Parts, nearby which also offer automotive parts and accessories.
Does the Advance Auto Parts store offer free diagnostic services like engine code scanning?
Yes, they provide free engine code scanning and battery testing services to help diagnose automotive issues.