Advance Auto Parts

4.4
254 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4676 Princess Anne Rd in Virginia Beach offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4676 Princess Anne Rd, Virginia Beach, VA
23462, United States

Hours

Reviews

4.4
254 reviews
5 stars
170
4 stars
48
3 stars
14
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting individuals like Buddy and Edgar.

Product Knowledge

Staff demonstrated strong product knowledge, providing accurate advice and recommendations for various car issues and parts.

Mixed Experiences

While many reviews were positive, some customers reported poor service or negative interactions with specific staff members, indicating inconsistency in customer experiences.

Efficiency

Customers appreciated the quick service, especially for battery replacements and other urgent needs, with many noting fast turnaround times.

Communication Issues

A few customers experienced problems with communication regarding services and pricing, leading to frustration and confusion.
  • LB
    Linda Bell
    1 day ago
    5.0
    The nicest man named Nick was so helpful. He was super polite and knowledgeable. 5 star
  • TB
    Tom Beda
    Nov 10, 2025
    5.0
    Friendly helpful staff
  • JT
    Jackie Thompson
    Oct 25, 2025
    5.0
    I came in with battery issues and a different store had told me it was my starter. Johnny did a thorough investigation and was able to fix my battery and recheck and Explained why the starter code would've happened with the lower battery. He took time energy and effort to help and it was so appreciative.
  • TJ
    Terrance Jones
    Jul 26, 2025
    5.0
    Came in to dump oil and Nick was the associate that assisted me and made sure I had anything and everything for my next oil change. Asked if I knew of all specials for oil changes and gave great recommendations for other car care options. Amazing and positive personality....Go To Associate!
  • NN
    Neno Nenov
    Jul 23, 2025
    5.0
    I came with a problem... dead battery, a guy had to jump me. Nick was so helpful... he tested my battery and confirmed that it is bad and then recommended a battery based on my vehicle, needs a budget. I bought the Diehard premium and he replaced it for me... free of charge in like 5 min. He was super careful with my truck and very considerate.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*