Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 172 S Plaza Trl in Virginia Beach offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
309 reviews
5 stars
201
4 stars
55
3 stars
26
2 stars
5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Monica, Fred, and Jessica for their exceptional service.
Product Quality
There were mixed reviews regarding product quality, with some customers experiencing issues with faulty parts like alternators, while others found the store had the right parts they needed.
Store Environment
Customers noted that the store was clean and well-organized, contributing to a positive shopping experience.
Online Ordering
Several customers appreciated the convenience of online ordering and the ability to combine discounts with a rewards program.
- KCKenneth Combs1 day ago5.0Excellent customer service from Fred!! Hooked me up with a great deal on wiper blades and quickly helped install them for me. Will return.
- ZEZ-DAY ENTERTAINMENTDec 10, 20251.0I been coming here since I was a teenager, very disappointed but I do understand its a diy type of situation but it sucks when Advance is selling faulty alternators and recycling them and putting them back on the shelves to resell, some people cant afford to go to a shop and have to settle with buying the part and paying someone to install it and it cost more money for labor to take it back out when its not working smh and asked to provide documentation on the labor work for when it was put in and taken taken out to reimburse me, I guess one documentation isn't good enough for them for the 1st time it was put in
- SKShelley KoedingerNov 25, 20255.0Cashier was very nice. Place was clean.
- JGJacob GehrisNov 21, 20255.0Monica was amazing!! Quick and very friendly. I was one of many battery replacements for her today and she didn’t disappoint. Would highly recommend.
- LJLamonte JohnsonNov 11, 20255.0Omg.. I don’t what I would’ve done if not for this place.. the customer service past amazing and the knowledge they exhibit is just about unmatched !! Thanks Advanced Auto team and a special thank you to Monica who is always extremely pleasant and doesn’t mind helping you save a buck!!! YOU'RE AMAZING MONICA!!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What are the store hours of Advance Auto Parts at 172 S Plaza Trl, Virginia Beach?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does Advance Auto Parts install car batteries?
Yes, Advance Auto Parts offers free battery installation with purchase. Exclusions may apply.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil for customers. Exclusions may apply.
Are there services for checking my car’s battery health?
Yes, Team Members can test the health of your battery for free but cannot charge it. Replacement batteries are also available with free installation on most products with purchase.
Do you offer battery buyback services?
Advance Auto Parts does not buy back used batteries but does recycle them for free when brought to the store. Exclusions may apply.
What types of payment does Advance Auto Parts accept?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is curbside pickup available at Advance Auto Parts?
Yes, Advance Auto Parts offers curbside pickup service for customer convenience.
What nearby places can I visit around Advance Auto Parts at 172 S Plaza Trl for shopping or dining?
Nearby, you can visit South Plaza Trail Shopping Center for shopping, Blarney Stone Pub for American-style dining, Sal's Famous NY Pizza for pizza, and Chinese cuisine at China Inn. These spots are great to check out before or after your visit.
Are there automotive services or parking options near Advance Auto Parts?
Yes, Plaza Garage offers automotive repair services and parking near Advance Auto Parts. This can be helpful if you need vehicle assistance during your visit.
How can I get to Advance Auto Parts if I am using truck rental services nearby?
Customers renting trucks can use Budget Truck Rental and U-Haul Moving & Storage at Plaza Trail nearby, making it convenient to pick up auto parts or accessories at Advance Auto Parts during their rental period.