Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 172 S Plaza Trl in Virginia Beach offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
305 reviews
5 stars
198
4 stars
55
3 stars
26
2 stars
5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees going above and beyond.
Product Availability
Customers frequently noted that the store had a wide range of parts available, often finding exactly what they needed.
Mixed Experiences
While many reviews highlighted excellent service, there were some complaints about rude staff and inconsistent customer service experiences.
Efficiency
Several reviews mentioned quick service and efficient problem-solving, particularly during stressful situations.
Management Recognition
Monica and other managers received specific commendations for their leadership and customer care, contributing positively to the store's reputation.
- JGJacob Gehris3 days ago5.0Monica was amazing!! Quick and very friendly. I was one of many battery replacements for her today and she didn’t disappoint. Would highly recommend.
- LJLamonte JohnsonNov 11, 20255.0Omg.. I don’t what I would’ve done if not for this place.. the customer service past amazing and the knowledge they exhibit is just about unmatched !! Thanks Advanced Auto team and a special thank you to Monica who is always extremely pleasant and doesn’t mind helping you save a buck!!! YOU'RE AMAZING MONICA!!!
- SKSteven KennedyNov 9, 20255.0It is great ordering online and taking advantage of online discounts, and it is so easy and convenient. I use it all the time. And combining the discounts with participating in the rewards program is an added plus!
- RKRobbie KennedyNov 7, 20255.0These dudes helped me above and beyond with my car!
- TBTristan byramOct 22, 20255.0⭐️⭐️⭐️⭐️⭐️ I had a great experience at Advance Auto Parts! The employees were incredibly quick, professional, and knowledgeable — they helped me find exactly what I needed right away. Monica, runs the store exceptionally well and makes sure everything goes smoothly. You can really tell she cares about her customers and her team. Highly recommend this location for fast and friendly service!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What are the store hours of Advance Auto Parts at 172 S Plaza Trl, Virginia Beach?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does Advance Auto Parts install car batteries?
Yes, Advance Auto Parts offers free battery installation with purchase. Exclusions may apply.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil for customers. Exclusions may apply.
Are there services for checking my car’s battery health?
Yes, Team Members can test the health of your battery for free but cannot charge it. Replacement batteries are also available with free installation on most products with purchase.
Do you offer battery buyback services?
Advance Auto Parts does not buy back used batteries but does recycle them for free when brought to the store. Exclusions may apply.
What types of payment does Advance Auto Parts accept?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is curbside pickup available at Advance Auto Parts?
Yes, Advance Auto Parts offers curbside pickup service for customer convenience.
What nearby places can I visit around Advance Auto Parts at 172 S Plaza Trl for shopping or dining?
Nearby, you can visit South Plaza Trail Shopping Center for shopping, Blarney Stone Pub for American-style dining, Sal's Famous NY Pizza for pizza, and Chinese cuisine at China Inn. These spots are great to check out before or after your visit.
Are there automotive services or parking options near Advance Auto Parts?
Yes, Plaza Garage offers automotive repair services and parking near Advance Auto Parts. This can be helpful if you need vehicle assistance during your visit.
How can I get to Advance Auto Parts if I am using truck rental services nearby?
Customers renting trucks can use Budget Truck Rental and U-Haul Moving & Storage at Plaza Trail nearby, making it convenient to pick up auto parts or accessories at Advance Auto Parts during their rental period.