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About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Virginia Bch, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lynnhaven Pkwy location today.
Location
Hours
Reviews
4.1
221 reviews
5 stars
145
4 stars
28
3 stars
9
2 stars
9
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported unprofessional behavior and poor communication.
Vehicle Availability
Frequent complaints about unavailability of reserved vehicles, leading to customer frustration and inconvenience.
Cleanliness
Several customers noted issues with vehicle cleanliness and unpleasant odors, impacting their rental experience.
Efficiency
Some customers appreciated the quick and seamless rental process, while others experienced delays and poor service.
- AMAmy Morris3 days ago1.0I never leave reviews but I have to. Very nice people in person….but EVERY time I have called, I’ve been on hold for 45+ minutes. Even an instance someone actually picked up within 5 minutes which was a win, but then he asked if he could put me on a brief hold and again, I waited 45 minutes……sigh Eventually, I just start calling the Laskin Road location and haven’t had a problem. I would recommend another Enterprise location over lynnhaven especially if you have a day job and don’t have an hour everyday to hope that someone can spare 3 minutes of theirs for a quick question. Otherwise, cool people in person but I can only assume (and hope) they’re MASSIVELY understaffed 🥲
- MBMellisa Bennett3 days ago5.0Very friendly and helpful staff.
- RSRandy ScalesDec 18, 20254.0Car rental was scheduled for 1:30pm but didn't get the car until 2:17pm
- MNMarcin NartowiczDec 11, 20251.0I booked through their website, prechecked online with all documents. The day of the pickup I get a phone call that since I did not confirm I am on the waitlist! Excuse me??? I literally was getting ready to pick up the vehicle! The rep stated they called twice to confirm the day before. I did not receive the call or voicemail. The bottom line, they left me stranded! Totally unprofessional. If you absolutely need a car go to a different company or at least a different location! No excuses!
- BABrandy AliDec 10, 20251.0My husband was told to be at 2 separate appointments to pick up a car and both times the did not have one. You would think after them failing the first time, that they would have one the second time around but nope. Also, he had to call another enterprise himself to see if they could check around other enterprises to see if they had a car. The employee at this one would not call for him. Horrible customer service and inconvenient for people who are being promised cars. Do not use them.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Virginia Beach?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.
Where is the Enterprise Rent-A-Car location in Virginia Beach?
The Enterprise Rent-A-Car location is at 1112 Lynnhaven Pkwy, Virginia Beach, VA 23452.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 12:00 PM and closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
Payment options accepted include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Virginia Beach offer airport pick-up services?
Yes, Enterprise Rent-A-Car provides airport pick-up services for customer convenience.
Are there any discounts available for active military personnel at this location?
Yes, Enterprise Rent-A-Car in Virginia Beach offers discounts for active military members.
Which nearby dining options can I visit when renting a car at Enterprise Rent-A-Car on Lynnhaven Pkwy?
Nearby dining options include McDonald's, San Jose Mexican Restaurant, and El Potrillo Mexican Grill, great places to enjoy a meal before or after your rental.
What nearby services or stores can customers access near Enterprise Rent-A-Car?
Customers can access various nearby services such as Loanmax Title Loans, The Salvation Army Family Store & Donation Center, Wong and Yung Family Dentistry, and Zoots Dry Cleaners.
How can nearby transportation or automotive service centers benefit Enterprise Rent-A-Car customers?
Nearby automotive services like Tire Choice Auto Service Centers and American Transmission Center can assist customers with vehicle maintenance, while Enterprise Truck Rental nearby provides options for truck rentals, offering flexibility for your transportation needs.