Advance Auto Parts

4.3
294 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 401 E Washington Ave in Vinton offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
401 E Washington Ave, Vinton, VA
24179, United States

Hours

Reviews

4.3
294 reviews
5 stars
182
4 stars
64
3 stars
24
2 stars
11
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Mike and Richard.

Staffing Issues

Several reviews mentioned that the store is often understaffed, leading to longer wait times and some negative experiences.

Product Availability

Customers generally found that the store had a good selection of auto parts, although some noted instances of not having specific items in stock.

Mixed Experiences

While many reviews were positive, there were a few complaints about rude staff and poor customer service experiences, particularly with one employee.
  • BG
    Beth G
    1 day ago
    5.0
    Dakota was super helpful when I needed my battery looked at!
  • DP
    Dustin Powell
    Dec 2, 2025
    5.0
    To the guy that helped my mom on 11/16/25 with her breaks, thank you so much. We were able to use the break fluid to get to a stopping point to have it towed and repaired. (I wish i remembered your name) definitely made me a customer, when i need auto supplies. You are sir are one of the best!
  • LR
    Laura Rodriguez
    Aug 5, 2025
    5.0
    Staff is very knowledgeable and helpful! Mike helped me over the phone and he was great! Thanks so much!
  • MC
    Michael Catalan
    Aug 4, 2025
    4.0
    Usually friendly, except the lady currently working there, she needs to learn customer service a little bit different. Other than that, A+
  • KS
    Kelly Siebert
    Jul 23, 2025
    5.0
    Mike helped me and he was awesome! The manager is also great, fast service and very friendly. Thank you so much for the help!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*