Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Troutville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
180 reviews
5 stars
153
4 stars
10
3 stars
4
2 stars
4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Many customers noted the quick and efficient service, often being in and out in a short amount of time.
Mixed Experiences
While most reviews are positive, some customers reported issues with inexperienced staff and service quality, leading to concerns about vehicle care.
Communication
Customers appreciated the clear communication regarding services performed and recommendations, although some felt pressured by upselling.
Cleanliness and Environment
A few reviews mentioned the shop being cold and needing better heating, impacting the overall comfort during service.
- GBGary BryantJan 3, 20265.0Quick and easy, top off service available between changes.
- RJRico JJan 1, 20265.0I'm from South Carolina and visiting a friend and was behind on oil change. Great service from these guy. And I was able to use 25% off coupon. Its great to sit in the vehicle and watch the change instead of sitting in thee lobby not knowing what the techs are dping.
- SMSamantha MillerDec 23, 20255.0Great group of guys at this location. Very friendly and knowledgeable. They remembered us from the previous visit.
- CIChristy IllustratesDec 14, 20255.0Sebastian and Ray were very friendly and knowledgeable. They asked what I needed and offered recommendations but never pressured me into anything. They suggested specific things, asked if I wanted extras, provided input if certain things weren't one, but never acted rushed or impatient when I asked questions. When I went to Hollins all they seemed focused on was making the sale. From now on Ill be going to Troutville and asking for Sebastian and Ray. Thanks guys!
- EPEileen Pilot_PenDec 9, 20255.0I was traveling I-81 en route to SC for my mom's funeral when my check engine light came on. You can imagine how I was feeling. I exited at the Troutville exit and discovered this Valvoline station. All of these guys could not have been nicer or more helpful. All four of them checked a number of things and pulled the code for the check engine light. They asked questions and troubleshot and consulted with me on various potential factors. In the end, they figured out that I had a bad air sensor and, most importantly, assured me that I was safe to continue the remaining five hours of my drive. And after all that, they charged me nothing. I tried to at least compensate them for their time and they wouldn't have it. All of them were so nice and I could not be more grateful. Thank you, wonderful gentlemen!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Troutville offer?
Valvoline Instant Oil Change in Troutville offers quick, 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Troutville?
It is located at 2595 Lee Highway, Troutville, VA 24175, United States.
What are the operating hours for Valvoline Instant Oil Change in Troutville?
The shop is open Monday through Friday from 7:30 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required at Valvoline Instant Oil Change in Troutville.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change a franchise location?
Yes, this Troutville location is a franchise participating in the Valvoline Instant Oil Change network.
What nearby dining options are available near Valvoline Instant Oil Change?
Nearby dining includes Waffle House, Angelle's Diner, McDonald's, Taco Bell, Shoney's, Best Wok, Italian Bella Restaurant, and Bella Pizza Italian Restaurant, providing a variety of food options before or after your vehicle maintenance.
Are there lodging options near Valvoline Instant Oil Change in Troutville?
Yes, nearby lodging options include Best Western North Roanoke, Dominion Lodging DL, Travelodge, and Motel 6 Troutville, convenient if you’re traveling and need a place to stay.
What automotive-related businesses are located near Valvoline Instant Oil Change?
Nearby automotive locations include Botetourt Lube Tech, another Valvoline Instant Oil Change, El Monte RV Rentals, and Berglund Outdoors, which offers outdoor gear and car sales, providing additional car maintenance and travel options.
How can nearby transit and travel points help customers access Valvoline Instant Oil Change?
The I-81 -150 Exit and nearby travel centers like El Monte RV Rentals facilitate easy access to Valvoline Instant Oil Change for travelers passing through Troutville or needing quick vehicle maintenance on the go.