Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Toms Brook, VA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,195 reviews
5 stars
1,041
4 stars
510
3 stars
277
2 stars
118
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Tommy and Gabe for their exceptional service.
Cleanliness
While some reviews noted cleanliness in certain areas, others reported dirty showers and restrooms, indicating inconsistency in maintenance.
Parking Issues
Numerous complaints were made about the parking situation, including overcrowding, lack of enforcement for paid spots, and congestion at fuel islands.
Food and Amenities
Customers expressed dissatisfaction with food options and availability, particularly regarding the limited breakfast menu and broken machines.
Overall Experience
Mixed reviews overall, with some customers appreciating the convenience and service, while others expressed frustration over cleanliness and operational issues.
- GHGregory Hembree5 days ago5.0This is one of the best places in Virginia to stop they got a new girl in the Subway sandwich shop and she makes damn good Sandwiches stop in and say hi to the nice store crew and see Mr Tommy Hilfiger he's got his crew running at 100 mi an hour they ain't even breaking a sweat that's just how good he's crew is he's got a good crew more pilots are to be modeled after this place they take real good care of u here
- TTTIHOMIR TONEVDec 28, 20251.0Not a good service and not a accurate prices listed!
- WTWilliam TaylorDec 23, 20251.0This place is going to shit quickly no hot food subway wants to argue with you I go to pilot daily double meat is double meat on all sandwiches
- CCColor CodedDec 20, 20251.0Racial profiling and micro aggression. As I was filling my travel cup with ice, I suddenly realized i dropped something on the ground and hurried out to retrieve and a pilot employee running behind me immediately. By that time was outside picking up what I dropped and there he was standing almost directly over me. Then, he just started at me when he saw me heading back inside. So he went back inside behind me. It was almost like he shocked that i wasn’t doing what his ignorant mind thought…I really disgusted and sick of this type of ppl in world and society would b a better place without them.
- ARAbed RezaeyDec 7, 20251.0Pilot is getting greedy, 80% of parking is turned into prime parking, shower wait time is in hours.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What amenities can I expect at Pilot Travel Center in Toms Brook, VA?
Pilot Travel Center in Toms Brook offers gas, diesel and DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods including pizza and breakfast sandwiches, snacks, drinks, and premium coffee.
Is Pilot Travel Center in Toms Brook open 24/7?
Yes, this location is open 24 hours a day, 7 days a week.
Does the Toms Brook Pilot Travel Center have showers available?
Showers are available at this location, and anyone can purchase access. Prices vary by location, so please contact the store directly for details.
What fuel and payment options are available at Pilot Travel Center?
The location offers gasoline, diesel, and DEF fuel. Payment methods accepted include American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT.
Are there truck parking and overnight parking facilities at the Toms Brook location?
Yes, there are truck and overnight parking spaces available. For specific rules or reservations, please contact the store directly.
Is there a CAT scale available at the Pilot Travel Center in Toms Brook?
Yes, all Pilot locations, including Toms Brook, have CAT scales for truck weighing.
What nearby restaurants can I visit before or after fueling at Pilot Travel Center?
Nearby dining options include Taco Bell, Dunkin', Dairy Queen, Subway, and Arby's. These offer a variety of fast food and snacks to complement your visit.
How can nearby businesses like Virginian Repair Center and Speedco Truck Lube help professional drivers visiting Pilot Travel Center?
Drivers can access automotive services such as tire repair and truck maintenance at Virginian Repair Center and Speedco Truck Lube, conveniently located near Pilot Travel Center for easy vehicle servicing.
Are there nearby services for money transfers or banking when stopping at Pilot Travel Center?
Yes, Western Union offers money transfer services nearby, and the I 81 Tom's Bank VA Loves location provides banking and convenience store services.
Does Pilot Travel Center offer mobile apps or online services to enhance the customer experience?
Yes, customers can use the Pilot MyRewards app to reserve parking, purchase eGift cards, apply for careers, and enjoy features like mobile fueling and online ordering.