Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Toms Brook, VA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,185 reviews
5 stars
1,038
4 stars
508
3 stars
277
2 stars
118
1 star
244
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members like Tommy and Gabe received high praise for their helpfulness and friendliness, contributing to positive customer experiences.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty showers and restrooms, indicating inconsistency in maintenance.
Parking Issues
Many reviews highlighted problems with parking, including congestion, lack of enforcement of reserved spots, and complaints about paid parking.
Fueling Experience
Customers expressed frustration with slow and malfunctioning fuel pumps, leading to negative experiences during refueling.
Food Options
While some appreciated the food offerings from Taco Bell and Subway, others criticized the limited availability and quality of food.
- MRMal Rios1 day ago5.0Love this pilot the people that work there are kind and friendly! And as a truck driver the fuel lanes are good and clean Love coming to Tom's brooks pilot
- UJulysses johnson2 days ago5.0Five stars for Tommy & James — consistently helpful, fast, and friendly. They make every visit a great one.
- SMShannon MNov 15, 20255.0Tommy helped us out in a pinch last night, and we couldn't be more appreciative. We're pulling a camper, and didn't use the pumps or facilities, but our experience with the team was definitely 5 stars!!
- ESEz SkreetNov 11, 20251.0Well while inflation continues to rise, truck maintenance is more expensive, buying food etc…. However freight rates are the same as 10 years ago. Now this Pilot wants to pile on making what looks like 90 percent if not the entire parking lot paid parking ? Apparently the greed is just unrelenting….i wonder if you’ll have to pay to park at rest stops next. I’ve made a note not to stop at this pilot unless an unforeseen emergency occurs.
- ACAshley CNov 8, 20251.0*** WAY TOO LOUD!! *** PLEASE TURN OUTSIDE SPEAKERS DOWN!! Sleeping drivers can’t even sleep as you guys blast the volume so high we can’t even think straight at the pumps or sleep in our trucks without hearing music or the repetitive - “WELCOME PROFESSIONAL DRIVERS” 📣📣 it’s so loud we hear it in our sleep if we’re lucky enough to fall asleep!! Totally unnecessary!! WE DO NOT WANT THIS OR LIKE THIS!! *** NO need for music at all even to be honest!! When we fuel, can we have a little quiet without all the chaos & ads & loud music please!!? ***
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What amenities can I expect at Pilot Travel Center in Toms Brook, VA?
Pilot Travel Center in Toms Brook offers gas, diesel and DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods including pizza and breakfast sandwiches, snacks, drinks, and premium coffee.
Is Pilot Travel Center in Toms Brook open 24/7?
Yes, this location is open 24 hours a day, 7 days a week.
Does the Toms Brook Pilot Travel Center have showers available?
Showers are available at this location, and anyone can purchase access. Prices vary by location, so please contact the store directly for details.
What fuel and payment options are available at Pilot Travel Center?
The location offers gasoline, diesel, and DEF fuel. Payment methods accepted include American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT.
Are there truck parking and overnight parking facilities at the Toms Brook location?
Yes, there are truck and overnight parking spaces available. For specific rules or reservations, please contact the store directly.
Is there a CAT scale available at the Pilot Travel Center in Toms Brook?
Yes, all Pilot locations, including Toms Brook, have CAT scales for truck weighing.
What nearby restaurants can I visit before or after fueling at Pilot Travel Center?
Nearby dining options include Taco Bell, Dunkin', Dairy Queen, Subway, and Arby's. These offer a variety of fast food and snacks to complement your visit.
How can nearby businesses like Virginian Repair Center and Speedco Truck Lube help professional drivers visiting Pilot Travel Center?
Drivers can access automotive services such as tire repair and truck maintenance at Virginian Repair Center and Speedco Truck Lube, conveniently located near Pilot Travel Center for easy vehicle servicing.
Are there nearby services for money transfers or banking when stopping at Pilot Travel Center?
Yes, Western Union offers money transfer services nearby, and the I 81 Tom's Bank VA Loves location provides banking and convenience store services.
Does Pilot Travel Center offer mobile apps or online services to enhance the customer experience?
Yes, customers can use the Pilot MyRewards app to reserve parking, purchase eGift cards, apply for careers, and enjoy features like mobile fueling and online ordering.