Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Dealer in Suffolk, VA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
718 reviews
5 stars
338
4 stars
164
3 stars
88
2 stars
36
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several negative experiences highlighted.
Facilities
The location has limited parking and only two showers, leading to long wait times and dissatisfaction.
Cleanliness
While some noted clean restrooms and showers, others reported unsanitary conditions and a lack of maintenance.
Pricing
Customers expressed concerns about high prices for fuel and food, with accusations of price gouging.
Food Options
Limited food offerings were frequently mentioned, with many customers disappointed by the lack of hot food and variety.
- MHMedical Hemotech2 days ago5.0I would like to recognize Gelisa and Dora for their exceptional service at the Pilot/Shell station located at 2400 Holland Rd in Virginia Beach. I arrived with an injured foot and needed first-aid supplies. Despite limited availability in the store, both employees went out of their way to assist me by finding bandages, antibiotic ointment, and ensuring I was okay before continuing my trip. Their compassion, professionalism, and willingness to help reflect the highest level of customer service. Employees like Gelisa and Dora make this location stand out. They truly deserve recognition from management
- KKKatharine KeithNov 16, 20251.0Good size shower rooms. Only 2 showers. Zero ventilation in there. If you have a portable fan take it with you. To hot in the shower rooms, feels like heat is on 85. Way cooler in the store itself! Dress before you walk out. They give you 1 paper thin towel, so take your own in with you. No washer and dryer’s.
- RDRAMON DIAZNov 1, 20254.0FRENNDLY PEOPLE, BUT TO SMALL -[ŤŔÚĆĶ]- PÁŔĶÍŃĜ ŚPÓŤŚ
- AAAdem AtaSep 4, 20251.0The staff here are very rude
- MBMykhailo BuchynskyyAug 14, 20253.0Маленька заправка, 2 душі , через дорогу є парковка для траків в болоті . Якщо сидіти цілий день тут , то може і покупаєтеся 😁
Frequently Asked Questions About Pilot Dealer
Where is Pilot Dealer located?
Pilot Dealer is located at 2400 Holland Rd, Suffolk, VA 23434, USA.
What are the operating hours of Pilot Dealer in Suffolk, VA?
Pilot Dealer is open 24 hours a day, 7 days a week, including holidays with regular hours.
What products and services does Pilot Dealer offer?
Pilot Dealer offers diesel and gasoline fuels, DEF, craveable food such as pizza and breakfast sandwiches, snacks, drinks, showers, laundry, Wi-Fi, and reserved parking.
Does Pilot Dealer offer amenities for professional truck drivers?
Yes, Pilot Dealer features overnight parking, reservable showers, laundry services, premium Wi-Fi, CAT scale, diesel lanes, and premium parking spaces to accommodate professional truck drivers' needs.
Can customers reserve parking or use mobile fueling services at Pilot Dealer?
Yes, customers can reserve parking and use diesel mobile fueling services through the Pilot app or the Reserve Now link provided by Pilot.
How can I get in touch with Pilot Dealer for inquiries or support?
You can contact Pilot Dealer by phone at +1 757-539-6213 or by email at TravelCenter.1049@pilottravelcenters.com.
Are there nearby places where I can grab coffee or snacks near Pilot Dealer?
Yes, nearby options include Dunkin' coffee shops and the Target Corporation store, where you might find snacks and other essentials.
Is there a hardware store near Pilot Dealer in Suffolk, VA?
Yes, Ace Hardware and Hardware Corporation Ace are nearby hardware stores where customers can find home improvement supplies.
What other gas stations are located near Pilot Dealer?
Nearby gas stations include Shell, 7-Eleven, and another Pilot Travel Center, offering multiple fueling options around Suffolk, VA.
Are there any nearby entertainment or dining options close to Pilot Dealer?
Nearby entertainment and dining options include Al Forno Pizzeria, Redbox for DVD rentals, and The Catering Place restaurant.