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Pilot Dealer

3.9
(725 reviews)

Business Details

2400 Holland Rd, Suffolk, VA
23434, United States
(757) 539-6213
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Dealer in Suffolk, VA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • [Free/Paid] wi-fiNot available

Location

Pilot Dealer
2400 Holland Rd, Suffolk, VA
23434, United States

Hours

Reviews

3.9
725 reviews
5 stars
341
4 stars
164
3 stars
89
2 stars
37
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly service while others reported rudeness and unhelpfulness.

Shower Facilities

Customers frequently complained about the limited number of showers, long wait times, and issues with cleanliness.

Parking Issues

Many reviews highlighted the inadequate parking space, with complaints about being blocked in and limited availability.

Store Cleanliness

While some customers noted cleanliness in the store and restrooms, others reported unsanitary conditions.

Food Options

There were complaints about the lack of food options and high prices, with some customers expressing disappointment in the food availability.
  • JW
    Joseph Weaver
    5 days ago
    1.0
    The only thing Pilot here is the name. Does not use Pilot offers not even the Military Discount. They want the benefits of being a Pilot but doesn’t extend the benefits to the driver. Mark this place off my fueling list. They don’t want to help out drivers I’ll keep my $3-400 fuel purchases to others.
  • KK
    Kevin
    Feb 14, 2026
    2.0
    I’ve taken 2 Showers here waiting over an hour & the water was not warm, the only good thing was the worker cleaning up everything!
  • MH
    Michael Hammond
    Jan 25, 2026
    1.0
    I was told they have showers and they worked with the pilot rewards. I get there and I'm told no showers. Sorry they don't have showers at night because there's no maintenance to clean them. I don't get much down time I only get enough time for 1 shower a week which is always Saturday night after midnight. No chance of getting sent on a load on Saturday night. Unlike Saturday or Sunday morning. Now I'm stuck without a shower because of laziness. I don't care who's the lazy one but this is bullshit.
  • ST
    Stephen Thornhill
    Jan 23, 2026
    5.0
    Pretty good place
  • JJ
    JustGonnaTruckit
    Jan 15, 2026
    3.0
    Please fix your mobile app fueling. Tried it 2 times I’ve been here and no luck at all.

Brand Certified Facts from Pilot Dealer

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Certified February 22, 2026Yext Knowledge Graph
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