Business Details
About
Car Wash
Home grown and operated, Green Clean Express Auto Wash proudly operates 18+ award-winning express car wash locations serving Hampton Roads and Elizabeth City.
Green Clean Express offers four single retail wash options: Basic Deal ($11), Deluxe Shine ($16), Clean Extreme ($22), and our BEST Clean Extreme + Ceramic ($26).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Green Clean Express or 130+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Green Clean Express Auto Wash - University
1005 University Blvd, Suffolk, VA
23435, United States
Hours
Reviews
4.4
665 reviews
5 stars
453
4 stars
121
3 stars
39
2 stars
17
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Customers reported aggressive upselling tactics and rude interactions with staff, leading to dissatisfaction.
Service Quality
Mixed reviews on the effectiveness of the car wash, with some customers noting incomplete cleaning and damage to vehicles.
Value for Money
While some customers appreciated the pricing and free vacuum service, others felt the recent price increases were unjustified.
Customer Experience
Positive experiences highlighted friendly staff and helpful service, but negative experiences included poor handling of customer concerns.
- ACAnthony ContrerasOct 22, 20245.0Convenient car wash! Service is great! And the employees are friendly and very helpful
- KKKurtMar 4, 20235.0Convenient and quick. I like the free vacuums
- RWRhomeshia WilsonFeb 7, 20195.0You get a free strong vacuum as long as you need it. Spending $ in my neighborhood.
Frequently Asked Questions About Green Clean Express Auto Wash - University
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
When will I get charged for my Unlimited Wash Club Membership?
Your credit/debit card will be charged every 30 days from the day you sign-up.
How do I manage my Unlimited Wash Club Membership?
By visiting our website and clicking on the "Manage Unlimited Wash Club Membership" button.
I got a new vehicle, how do I transfer my Unlimited Wash Club tag?
You can get a new RFID tag at any location! Just let a team member know you purchased a new car and they can help you.
Can I cancel my Unlimited Wash Club Membership online?
Yes, by visiting our website. Please have your RFID tag number available. Cancellation requests may take up to 5 days to process.
Will I receive a refund after cancelling my Unlimited Wash Club Membership?
Upon cancellation, your Unlimited Wash Club Membership will remain active until your next bill date and you may continue to wash unlimited at all locations up until then. Refunds are not issued after membership cancellation.
What if I change my mind after cancelling my account?
Just pull up to the kiosk at any of our locations and you’ll be prompted to re-activate your account (if your RFID tag is still in place on your windshield). Current packages and pricing at the time of re-activation applies.
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5″, and we cannot accept trucks with dual wheels or vehicles over 85″ wide. For the safety of our customers, team members and wash equipment, we cannot wash vehicles with bike/scooter/wheelchair/utility racks. We sincerely apologize for the inconvenience.
I drive for Uber, Lyft, Taxi, etc. Am I able to join the Unlimited Wash Club?
Absolutely! It’s encouraged that you wash frequently to keep your car clean, while shuffling others around.
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
When will I get charged for my Unlimited Wash Club Membership?
Your credit/debit card will be charged every 30 days from the day you sign-up.
What are the operating hours of Green Clean Express Auto Wash - University?
We are open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some holiday hour exceptions.
What types of vehicles are accepted at this location?
Vehicles up to 7’2" in height and 85" in width are accepted. We cannot wash trucks with dual wheels or those with bike, scooter, wheelchair, or utility racks.
How can I manage or cancel my Unlimited Wash Club Membership?
You can manage or cancel your membership online via our website. Please have your RFID tag number available for cancellation requests, which may take up to 5 days to process.
Are there any nearby places where I can grab a meal before or after my car wash?
Yes, nearby options include Freddy's Frozen Custard & Steakburgers, Panera Bread, Duck Donuts, MOD Pizza, and Starbucks where you can enjoy various food and drink choices.
Where can I fuel up or get convenience store items near Green Clean Express Auto Wash - University?
The Kroger Fuel Center is nearby, offering gas, convenience items, and coffee to make it easy to refuel your vehicle and yourself.
Are there medical or emergency care facilities near the car wash?
Yes, American Urgent Family Care and AFC Urgent Care Suffolk are nearby for any medical needs or emergencies.
If I need automotive services apart from car wash, where can I go nearby?
Express Oil Change & Tire Engineers is close by for oil changes, tire repair, and other automotive services.