Brand Certified
Enterprise Rent-A-Car
4.0(365 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2101 N Main St, Suffolk, VA
23434, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(757) 539-7900
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/suffolk-2105.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Suffolk, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Suffolk location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
365 reviews
5 stars
235
4 stars
41
3 stars
15
2 stars
20
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising the staff as friendly and professional, while others report unprofessional behavior and poor communication.
Reservation Issues
Numerous customers experienced problems with reservations, including vehicles not being available despite prior confirmations.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and condition of the vehicles provided, including unclean interiors and mechanical problems.
Overall Experience
While many customers had positive experiences and expressed loyalty to Enterprise, a significant number reported frustrations that led to dissatisfaction.
- DBDakita BullockFeb 25, 20265.0Bri provided very good customer service
- DSdanny SFeb 24, 20265.0Very nice staff. Very nice vehicles.
- NNNsebastian75Feb 16, 20265.0Had a great experience, picked up the car on Friday afternoon, and although the location was busy, I was helped promptly by the courteous and thorough staff. I dropped off the car on Monday, again, everything went smoothly and there were no issues.
- DDdankhueFeb 10, 20261.0Confirm for certain that your reserved vehicle exists before becoming dependent on your reservation.
- KDK DavisDec 13, 20251.0I am very disappointed with the level of service I experienced. I called yesterday to make a vehicle reservation and was told that a Chevrolet Equinox would be available for pickup at 10:00 a.m. Today, while I was en route to pick up the vehicle, I received a call informing me that the only vehicle available was a pickup truck, which was not suitable for my family. It appeared that the reserved vehicle had been given away. I was then told that a Toyota Highlander would be available at 11:00 a.m., pending cleaning, and that I would receive a call once it was ready. I waited for that call and, when I had not heard anything by 12:00 p.m., I called to check on the status—only to discover that the store was closed. I was never informed that the store closed at noon. Had I known, I would have called earlier. Instead, I relied on the assurance that I would receive a call when the vehicle was ready. This lack of communication and failure to honor a confirmed reservation was extremely unprofessional and inconvenient.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Suffolk, VA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to accommodate your rental needs.
Where is Enterprise Rent-A-Car located in Suffolk, VA?
The Enterprise Rent-A-Car location in Suffolk, VA is at 2101 N Main St, Suffolk, VA 23434.
What are the operating hours for Enterprise Rent-A-Car in Suffolk?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Suffolk?
You can reserve a rental car by visiting the Enterprise website or reservation page at https://www.enterprise.com/en/car-rental-locations/us/va/suffolk-2105.html.
What payment options does Enterprise Rent-A-Car in Suffolk accept?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car in Suffolk offer discounts for military personnel?
Yes, Enterprise Rent-A-Car provides discounts for active military members.
Are there any nearby automotive services close to Enterprise Rent-A-Car in Suffolk?
Nearby automotive services include Duke Chevrolet GMC, Mike Duman Auto Sales and Service, and Priority Mitsubishi Suffolk, which can be helpful for additional vehicle needs or repairs.
Where can I find convenient places to refuel or shop near Enterprise Rent-A-Car?
You can visit Southern Food Store or 7-Eleven nearby for gas and convenience shopping needs.
Are there dining options near Enterprise Rent-A-Car in Suffolk?
Yes, nearby dining options include Dunkin', Jersey Mike's Subs, and Hardee's, perfect for grabbing a quick meal before or after your rental.
What languages are supported at Enterprise Rent-A-Car in Suffolk?
Enterprise Rent-A-Car in Suffolk provides services in English.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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