Definitely one of the best experiences of my life with one my vehicles. No exaggeration! I called and stated my issues with Latrice. She told me I could come in that day. As soon as I arrived they took my info, pulled my vehicle in, and told me everything that was wrong. The next day Jeremiah called me stating when all of my parts would be in and how long the job would take. That SAME DAY I picked up my truck with all of the work done right, complete, faster than I've ever experienced. The fact that they were so diligent, straightforward, and kind. I really appreciate these two and the rest of their team. Definitely will be taking my vehicles here from now on. These are ppl you can really depend on and trust! I cant thank them enough!! š
SC
S C
Jan 5, 2026
5.0
As a family from Alabama, we ended up having vehicle issues as we headed home from visiting family the day after New Yearās. After calling around and speaking to a dealership, we were told it would take a month to fix and over $6k. Another local shop said it would be a week, if not more.
We called AJS Automotive as a last ditch effort and we are forever thankful we did. Jeremiah, Leif, and Vinny went above and beyond to diagnose our issues. They allowed our family to spend time in their lobby without rushing us as we waited for a ride.
The professionals at AJS stated that our lifters were stuck and one pushrod was bent. What could have been an even more expensive problem if we traveled further back home was more affordable than what was quoted by the other dealership and shop.
What truly blew us away was the friendliness of the shop. Jeremiah quoted us a few options regarding replacing pieces versus a whole kit was refreshing. We felt like we were spending the afternoon with friends instead of at a mechanic shop. They even showed my husband around some of the other projects as he is a vehicle enthusiast!
I only wish we lived in Virginia so we could use AJS on a regular basis. Itās a veteran owned and operated business which really hits home as my husband is also a Veteran.
LG
Linda Garratt
Dec 31, 2025
5.0
This place has been a game-changer for me. All my older cars are running like new, courtesy of their exceptional mechanics and fantastic service!
FF
Fes
Dec 23, 2025
5.0
Really good people, they work on European cars.
TM
Tim Mccool
Dec 2, 2025
1.0
I strongly warn anyone from going to AJās.
I brought my Jeep in on Oct 28 for an 8-hour transmission job, and they kept it for a full month with constant excuses, delays, and contradictory stories. After I approved a transmission replacement, they talked me into a fluid and filter changeāthen told me the transmission was bad anyway, costing me over $400 for wasted fluid.
Every time I called, I was told something different: the torch ran out of oxygen, bolts were broken, the mechanic only worked a few hours a day, etc. I asked for a quote on shocks several times and the manager āforgotā every time. I told them I needed my Jeep by Nov 22; it wasnāt ready until Nov 24.
When I picked it up, there was ATF all over the engine bay and leaking under the Jeep. They still charged me over $400 for tow and diagnostics, even after I had already paid $8,000 for the transmission. They insisted the leak was āmotor oilā even though I had pictures.
The Jeep then wouldnāt even go into Parkāit rolled forward while parked. The manager couldnāt get it into Park either, and the mechanic refused to come look at it because his āhands were dirty.ā
This is the second time theyāve kept one of my vehicles for months, and I will never go back. I lost all trust in this shop and traded the Jeep in immediately. The dealership will now have to fix the mistakes AJās made.
Terrible communication, long delays, excuses, and poor workmanship. Avoid this place.
At present, our service offerings do not include tire-related work.
Can you service electric vehicles?
Currently, we are not equipped to service most electric vehicles. Please contact us if you have specific inquiries.
Do you offer any custom lift kits?
We provide a range of custom lift kit options to suit various needs. We encourage you to reach out to us for more information.
Can you give me an estimate over the phone?
For accuracy, we require an in-person inspection of the vehicle to provide an estimate. We offer same-day estimates when you bring your vehicle to our shop.
Do you offer any warranties for your work?
We stand behind our work with a warranty that covers 12 months or 12,000 miles, whichever comes first.
What services do you offer?
Our auto repair services cover a broad spectrum, including brake work, suspension repairs, transmission services, and more. We invite you to call and schedule an appointment.
Do you offer any discounts?
We extend a 10% discount to military personnel and first responders who present a valid identification.
Can AJS Automotive provide an estimate over the phone?
AJS Automotive cannot give an accurate estimate without seeing the vehicle.
What warranty does AJS Automotive offer on their work?
They provide a 12-month or 12,000-mile warranty on their services.
What types of auto repair services are available at AJS Automotive?
They offer brake, transmission, hybrid repair, oil changes, diagnostic services, and many other automotive repairs.
Does AJS Automotive sell used tires?
No, they do not sell used tires but offer quality new tires with warranties.
Are there any discounts available at AJS Automotive?
Yes, a 10% discount is offered to military personnel and first responders with a valid ID.
What are the regular business hours of AJS Automotive?
They are open Monday through Friday from 10:00 AM to 6:00 PM, and closed on weekends except by appointment.
What payment methods does AJS Automotive accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
How can I schedule an appointment with AJS Automotive?
You can schedule an appointment by calling or visiting their contact page at https://www.ajsautova.com/contact.
What nearby mental health services are close to AJS Automotive?
BE & MH: Mental Health Services Group and Waterside Psychiatry are nearby, providing counseling and psychiatric services you can visit before or after your automotive service.
Are there other automotive services near AJS Automotive?
Yes, Alās Auto Glass and Storefronts and G&T Auto Repair are nearby, which could be helpful for glass repairs or additional car services.
What local amenities can I explore near AJS Automotive while my car is being serviced?
You can visit the Morgan Memorial Library or Suffolk Public Library, or check out Suffolk Styles and Mr Dās Barber Shop nearby for beauty and grooming services.
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