Business Details
About
Auto MaintenanceAuto Repair Shop
Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person, please check out our Rivian Spaces or book a demo drive through our site.
Location
Hours
Frequently Asked Questions About Rivian Service Center
What type of services does Rivian Service Center provide?
Rivian Service Center offers service and maintenance for Rivian electric vehicles, including repairs arranged through their service advisors.
Do I need an appointment to get service at Rivian Service Center?
Yes, Rivian's Service Centers operate by appointment only.
How can I submit a service issue to Rivian Service Center?
You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team for assistance.
What are the operating hours of Rivian Service Center in Sterling, VA?
The center is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
What amenities are available while waiting at Rivian Service Center?
The service center has a waiting room with Wi-Fi, water, and snacks for customers during their visit.
Where is Rivian Service Center located?
It is located at 42734 Trade West Drive, Sterling, VA 20166, USA.
Can I experience a Rivian vehicle in person before booking service?
Yes, you can visit Rivian Spaces or book a demo drive through their website to experience a vehicle in person.
What automotive repair options are available near Rivian Service Center?
Nearby options include Hillyard Automotive LLC, Universally Modified Performance, D&V Auto Body Masters, and D&V Autobody LLC for repairs, tire services, and auto body work.
Are there any places to visit near Rivian Service Center for leisure or dining?
Customers can visit Rhythm and Arts Center of Virginia for performing arts, or enjoy local breweries like Solace Brewing Company and Honor Brewing Company nearby after their service appointment.
What nearby facilities can help customers while waiting for their vehicle service?
Nearby venues such as Rip City and Power Train Dulles gyms offer fitness activities, and food options like Killer Tomato food truck are also available close by for convenience.