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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.4
(217 reviews)

Business Details

22035 Railcar Dr, Sterling, VA
20164, United States
(703) 444-6360

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sterling, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Route 28 location today.

Location

Enterprise Rent-A-Car
22035 Railcar Dr, Sterling, VA
20164, United States

Hours

Reviews

4.4
217 reviews
5 stars
169
4 stars
14
3 stars
5
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Management Issues

Some customers reported negative experiences with management, citing unprofessional behavior and disputes over charges.

Efficiency

Customers appreciated the quick and efficient rental process, though some noted delays during peak times.

Communication

There were complaints about poor communication regarding policies and vehicle availability, leading to frustration.
  • DW
    D Whitby
    Feb 15, 2026
    1.0
    We had an appointment to pickup a non luxury car through Geico. When we arrived they didn't have any non luxury cars available. Then 45 mins later, they got a car in and they told us the only issue was the car smelled like weed and the outside of the car was dirty. So we took the car because we didn't have any other choice, drove to seven eleven, then realized it was a blunt with weed in it under the seat. We got in contact with them, and message them pics of the blunt we found and they have ignored all of the messages we sent. Called the customer service number and they said all complaints get routed back to that location. The lady that gave us the car lied to us about being the manager of that store. Luckily we found the blunt because had we got stopped the police may not have believed that the blunt was in the car prior. Bad location, bad service, will be contacting the Corp office
  • LB
    Lee Bissell
    Feb 13, 2026
    5.0
    Enterprise is a solid place to rent your next car or truck. Staff are helpful and knowledgeable, they communicate clearly and have a large fleet of vehicles available. Enterprise’s customer service gets an A+!
  • DV
    Diane Vincent
    Feb 12, 2026
    5.0
    Friendly, helpful service on pick up even though we got there right at closing by Airiana Carlos-Lee. She gave us the all wheel drive we had reserved even though that exact vehicle type was not available. She was professional and very kind - especially at the end of the day!
  • ER
    Eddie R
    Feb 7, 2026
    5.0
    Rented at this location while they didn't have power. Black out. They had it down. I arrived and was in a car within 5 mins. I came here from another rental location which after 45 mins, I still hadn't been taken care of. They had the same problem. No power. But what a difference. Enterprise knows how to take care of people and the always have nice cars. This is my go to. The other place was a one time try. They failed. Enterprise wins. I'll continue to use Enterprise only. Never been unhappy.
  • ZK
    Zeeshan Khan
    Jan 28, 2026
    5.0
    Had a wonderful experience of renting car from this location. Staff is way much than Enterprise Airport IAD (Autopilit Dr.)

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Sterling, VA offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars and vans to suit various needs, whether for errands, repairs, or weekend trips.

Where is Enterprise Rent-A-Car located in Sterling, VA?

Enterprise Rent-A-Car is located at 22035 Railcar Dr, Sterling, VA 20164.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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