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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(344 reviews)

Business Details

202 Lane Ct, Sterling, VA
20166, United States
(703) 464-3391

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sterling, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Caliber Collision location today.

Location

Enterprise Rent-A-Car
202 Lane Ct, Sterling, VA
20166, United States

Hours

Reviews

4.2
344 reviews
5 stars
241
4 stars
34
3 stars
16
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency throughout the rental process.

Vehicle Quality

Several reviews noted issues with vehicle cleanliness and maintenance, with some customers receiving cars that were not properly checked or cleaned.

Rental Process

The rental and return processes were generally described as quick and easy, although some customers experienced long wait times and issues with vehicle availability.

Insurance Issues

Multiple customers reported dissatisfaction with the handling of insurance-related charges, citing unexpected fees and poor communication regarding coverage.
  • HA
    HAMID A
    4 days ago
    5.0
    I really appreciated how Pete was very professional and understanding . He understood each client’s needs and was helpful not only with me, but with clients before me as I watched him handle different situations. Thank you so much for making my trip home smooth 😊👍🏼 Will definitely be renting from here in the future.
  • BF
    Barbara Frye
    Feb 25, 2026
    5.0
    Well I don't know where to begin.....it was an exceptional day......the young gentleman (Alex Lundy) that helped me, he was wonderful.....and the manager I believe (Victoria Payne), both were awesome.....they both went out of their way to see I left with a vehicle.......I give them both 5+stars, I'd give them both more, if I could..... I was at the Enterprise in Sterling...... So anyone looking for a vehicle, I highly recommend them ..... As for Alex Lundy... he's an awesome young man.....my hat off to them both.... Thanks again guys for a wonderful day.....you both deserve a pat on back..... Barbara A Frye I purchased a 2023 Nissan rogue
  • FY
    fereshteh yamininejad
    Feb 22, 2026
    5.0
    Zack the store manager is such a great person and does what he can to help you and make you reservation a smooth one
  • RO
    Reply Office
    Feb 20, 2026
    5.0
    This was a great experience, all teams at Enterprise Sterling super helpful throughout the rental and most importantly, the great and easy checkin/checkout process. Zach, Andrew are best Team players and just fyi, us customers do appreciate your diligent work during rental peak times. Where demand is high and there are customer complaints that you have to put yourself up with. Dealing with the American Public is one of the toughest jobs out there!!! So a big time thank you for your readiness with those, who care and appreciate yr work. KT
  • ZF
    zhenghe forum
    Feb 6, 2026
    1.0
    The enterprise office in Sterling VA purposefully charged me extra 20 USD per day for about 1000 USD when an insurance company rented a car for me and i have insurance with full coverage. I later asked the insurance company to reimburse. the company asked me why the enterprise had charged me since my insurance has full coverage. I called them and visited their office asking why they charged me 20 USD per day even i have full coverage. they said it’s an option but they did not tell me at the beginning. they told me they will investigate but i have not received their response after ten days.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Sterling, VA?

Enterprise Rent-A-Car in Sterling, VA offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.

What are the business hours for Enterprise Rent-A-Car in Sterling, VA?

The business hours are Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 3:00 PM to 6:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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