AutoZone Auto Parts

3.9
222 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cedar Dr in Sterling, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sterling, VA or call us at (703) 885-1590.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
21430 Cedar Dr Ste 112, Sterling, VA
20164, United States

Hours

Reviews

3.9
222 reviews
5 stars
130
4 stars
32
3 stars
13
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for being rude and unprofessional.

Staff Knowledge

Several customers highlighted the expertise of specific employees like Patrick and Aaron, who provided exceptional assistance.

Pricing Issues

Customers noted that prices can be significantly higher than competitors, leading to dissatisfaction.

Store Cleanliness

The store is generally described as clean and well-organized, contributing positively to the shopping experience.

Inconsistent Experience

Customer experiences vary widely, with some reporting excellent service while others faced long waits and unhelpful staff.
  • KK
    Kevin Keithley
    Nov 17, 2025
    5.0
    My go to auto parts store. Oil, filters, accessories, etc. Generally find things on sale. Good customer service.
  • AM
    Aleks Mitic
    Nov 5, 2025
    4.0
    Good store.
  • LL
    Lik3ToSing
    Nov 3, 2025
    1.0
    This is the worst checkout experience I ve had. The entire store there is only one guy working. I ve been waiting 30 mins to checkout. The substitute guy doesn’t care for the wait time of customers. He is taking his time to deal with the autozone shipment guy. The self checkout machine didnt work because it requires password and he didnt know the password. It is 1:30pm 11/3/2025
  • VB
    Vaibhav Bhatia
    Oct 22, 2025
    5.0
    Jordan and Aaron are two of the most helpful people around. Thank you so much for your help with fastening my number plate!
  • HI
    Hamid Isber
    Aug 29, 2025
    1.0
    Watch out! Prices can be up to 80% higher than other Autozone locations, and when you ask the manager as to why this is the case, the response is that you are in an expensive county. I checked the price of the part in question at the Autozone store just down the street in Sterling (same county) and it was 80% lower, just like the other locations in the area. On top of this pricing issue, the employees lack customer service skills. The one I talked to this morning gave me the impression that he really hates his job.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Sterling, VA?

AutoZone Auto Parts in Sterling is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, same day delivery, and curbside pickup services.