Ashburn European Service Center in Sterling, VA, has been a family owned European auto repair facility since 1975. We understand European vehicles, which means our qualified technicians have specialized experience to work on your import and do it right. We provide a full suite of services for your luxury European vehicle whether you own a BMW, Mercedes, Audi, Volkswagen, Volvo, or Saab. Stop in today and receive the customer service you and your vehicle deserves.
TOP NOTCH SERVICE /ALL THE TECHS AND EVEN THE OFFICE STAFF SUPER NICE ,VERY VERY KNOWLEDGABLE IN THE EURO SECTOR ,WOULDNT HESITATE TO HAVE THEM SERVICE MY CARS IN THE FUTURE
AF
Alexander Ferry
Aug 25, 2025
1.0
The FRM module in my 2011 BMW 3 series was shot, so i went to Ashburn european auto service to get it checked out.
They were nice enough inside, so we left the car to get diagnosed and provided a quote for just the FRM job. Later that day, they provided a quote for almost $1,400 for parts, labor, and fees… $1400???
$1400 for a job that would take a blind guy with no arms and hour (maybe 2) to do. The technician told me the FRM was completely bricked and needed to get a new one (which came out to be between 4-500) and they charged almost 400 to take it out and put it in (excuse me)?
Unfortunately, i had work & i dropped it off on a friday, so they kept the car for the whole weekend and i picked it up the following monday.
not only that, for them to just plug in their computers to my car to diagnose problems that i already knew what they were cost me $190.
a couple days back, i watched a 7 minute video on how to take it out, took me maybe 15 minutes and i found a guy to reprogram it for $100, took him maybe 25 minutes to program it (was infact NOT completely bricked) , reinstalled it in 15 minutes and now it’s like nothing broke. an hour and a half worth of work.
i’m sure this shop does good work, but they’ll be robbing you in the process. i recommend you do your business elsewhere.