Advance Auto Parts

4.2
243 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 46220 Potomac Run Plz in Sterling offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
46220 Potomac Run Plz, Sterling, VA
20164, United States

Hours

Reviews

4.2
243 reviews
5 stars
147
4 stars
49
3 stars
19
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing exceptional service, with specific mentions of employees like Mike, Richard, and Joey.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, often finding what they needed in stock.

Pricing Concerns

Some reviews mentioned that prices were perceived as high, with comments about a 30% markup compared to competitors.

Mixed Experiences

While many had positive experiences, there were notable complaints about poor service and unprofessional behavior from certain staff members.

Online Order Issues

Several customers reported problems with the online ordering system, including inaccurate inventory and issues with in-store pickup.
  • JT
    Johnny Tran
    Oct 8, 2025
    5.0
    Easily found what I needed
  • BM
    Brian McClemens
    Sep 11, 2025
    5.0
    Great job
  • LQ
    Luis Iván Quiñones
    Jul 30, 2025
    5.0
    I don’t normally give Google reviews unless I receive what I call “The Four Seasons’ experience” Where there is an experience of an overwhelmingly warm and exceptional customer care service experience like no other. On July 27, I Was in the Potomac run Plaza for a different errand and decided to stop in at this advanced auto store looking for a Motorcycle part, Which I didn’t think they would have and so I took a shot in the dark. So very glad I did and so very glad the manager Mike helped me by being curious about what I was looking for and also very helpful with finding OEM parts for my motorcycle, which were equivalent On their shelf. I was surprised they had depart, although some of my friends are not so surprised. Because of the experience I had with Mike I returned two days later for a screw extractor set, and once again, I was blown away by the experience that Mike and his staff provided. These guys are knowledgeable and if they didn’t know something, they Went out of their way to find out for me. To the crew at advanced auto parts and to the chief there, Mike thank you guys for an awesome experience and you now have a customer for all my vehicles. LQ
  • EW
    Eric Wright
    May 31, 2025
    5.0
    Good quick service
  • RL
    Rich Lee
    Jul 3, 2021
    5.0
    Had the part I needed. Set it aside until I could get to the store to pick it up. Nice friendly staff.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*