Pilot Travel Center

4.0
1760 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Staunton, VA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
3541 Lee Jackson Hwy, Staunton, VA
24401, United States

Hours

Reviews

4.0
1,760 reviews
5 stars
845
4 stars
465
3 stars
234
2 stars
67
1 star
149

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the restrooms and showers were clean, although there were complaints about inconsistent cleaning practices.

Customer Service

Feedback on staff was mixed; while some praised friendly and helpful employees, others reported rude service and lack of assistance.

Food Availability

Several reviews highlighted a lack of hot food options and limited food availability during certain hours, leading to dissatisfaction among customers.

Parking Issues

Customers frequently mentioned difficulties with parking, particularly at night, citing a small lot and poor lighting.

Shower Availability

There were numerous complaints about the availability and cleanliness of showers, with reports of long waits and inconsistent service.
  • MD
    mook Dollar
    Jan 4, 2026
    1.0
    I go there around the same time to get food it was 2:00 in the morning no cars no business I asked the lady can she cook some food two sandwiches she told me no that's your job to please the customers That was rude need new employees And the girl Allison was just sitting down wasn't doing nothing
  • TP
    Tinku Pardhan
    Dec 7, 2025
    2.0
    to many showers empty but no body cleaning to long wait to much bullshit
  • JJ
    James Jae
    Dec 6, 2025
    1.0
    The new pumps are more obnoxious than ever. Each pump has a screen with sound, confusing prompts, and an initial screen that’s not ready to take a card. It’s just annoying and I’ll go elsewhere to avoid these types of machines
  • DL
    Daniel Langelier
    Nov 22, 2025
    5.0
    Moyen parking très bien et propre
  • PP
    Patricia
    Nov 4, 2025
    1.0
    The fuel island is a ways from the store. To come to this pilot, take the time to go in only to find there is no roller grill no breakfast of any kind. To be told it's being made. Dude it's almost 7 am all you other 5 employees can't cook? Too bad I didn't take my phone with me so i could get pics of the very empty warmer and hot bar....I don't expect much from pilot.fj but come on....

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.