Mr. Tire Auto Service Centers

4.3
315 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
907 Greenville Avenue, Staunton, VA
24401, United States

Hours

Reviews

4.3
315 reviews
5 stars
242
4 stars
22
3 stars
4
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised the friendly and helpful staff, while others reported rude interactions and poor communication.

Appointment Issues

Frequent complaints about scheduling problems, including lost appointments and lack of follow-up.

Quality of Work

Concerns about the quality of repairs, with several customers reporting issues after service, including misdiagnoses and incomplete work.

Pricing Transparency

Customers expressed frustration over pricing inconsistencies and feeling taken advantage of, particularly regarding quotes and final charges.

Positive Experiences

Despite the negatives, many customers shared positive experiences, highlighting quick service and helpful staff during emergencies.
  • RR
    Robin
    3 days ago
    4.0
    I’ve been going here for five years. These are good guys and they do good work. The store is a little disorganized and they are short staffed a lot of the time, but they have been good to me. Brandon did some minor touchup work for me today and it looks beautiful. It took way longer amount of time than quoted, but he did me a solid and has helped me before with tires that were faulty so I’m going to continue to support these guys
  • ES
    Ellen S.
    6 days ago
    4.0
    I had a great experience today at Mt. Tire. I got 4 new tires for less than quoted. It took longer than estimated but that's ok. I'll be back when I need tires again.
  • JR
    Jennifer Robertson
    Dec 22, 2025
    3.0
    The automated appt scheduling did not work. Upon check in at the location my name was not on the schedule. My primary service was an oil change and I asked that a tire be checked for a slow leak( had been ongoing for several mos). When I Asked, I was told nothing wrong with it except cold weather, that all my tires had a psi of 30 so air added. My car psi showed low air for 2 tires but all at 30 was totally incorrect. My car psi then showed 2 tires at 40 and 2 at 38! Also, my mechanic while not rude, had NO customer service skills. I had been very satisfied with the Staunton service and staff however, I will not return to that location.
  • TL
    Terrie LaFontaine
    Dec 3, 2025
    1.0
    I had an appointment for a Monday. They were to call me with a time and did not. I called them on Tuesday and was told they did not have my tires. I never received a text, call or email. I called again no info. I stopped by on Saturday and the tech at the counter knew nothing about the apt. He searched and searched. Came back and told me the tires where there for a wk!!! I asked them to do am alignment and when I picked up my car and drove home my car was NOT aligned and pulling to the right. I will never recommend or go back to Mr. TIRE ON GREENVILLE AVE STAUNTON VA
  • AH
    Amanda Vander Hamm
    Dec 2, 2025
    5.0
    I was in a very unfortunate circumstance on Monday, Nov 17th at around 6pm. I was mid road trip, with a pet in the vehicle and suddenly my brake light began flashing. I had just gotten new brakes that morning prior to leaving town so was definitely caught off guard! I called another shop and was referred to Mr. Tire. I was told to come immediately once I contacted them, and Hunter Gray met me right away. He got my truck in, and we could immediately see the issue in the brake lines. He graciously allowed me to stay for hours after close, as well as bring my pet in from the cold car and waited with me until my ride drove down from MD! Also, they kept the car overnight for me until I was able to get it towed to my destination, as the tow company was not able to get to it that night. Throughout the whole situation I felt safe, comfortable, heard and cared for. Hunter was like meeting an old friend! I was truly blessed to have broken down here and enjoyed every minute of the time I spent there.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What are the main services offered by Mr. Tire Auto Service Centers in Staunton?

Mr. Tire Auto Service Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands like Goodyear and Cooper.

What are the opening hours of Mr. Tire Auto Service Centers on weekdays?

The center is open Monday through Friday from 7:30 AM to 7:00 PM.