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Joe Hudson's Collision Center

4.5
(295 reviews)

Business Details

350 Lee Jackson Hwy, Staunton, VA
24401, United States
(540) 885-7111

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision/auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us today for a free collision/auto body repair estimate or auto glass quote!

Details

  • RestroomAvailable
  • On-site parkingAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Joe Hudson's Collision Center
350 Lee Jackson Hwy, Staunton, VA
24401, United States

Hours

Reviews

4.5
295 reviews
5 stars
245
4 stars
14
3 stars
8
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent communication and support throughout the repair process.

Work Quality

The quality of repairs received high marks, with numerous reviews noting that vehicles looked as good as new after service.

Timeliness

While some customers experienced delays, many noted that repairs were completed faster than expected, with some receiving their vehicles back ahead of schedule.

Communication Issues

Several reviews mentioned a lack of proactive communication regarding repair status, with customers often needing to reach out for updates.

Accountability Concerns

A few customers expressed dissatisfaction with the shop's handling of issues post-repair, citing negligence and a lack of responsibility for mistakes.
  • CN
    Cheryl Newcombe
    Feb 21, 2026
    5.0
    They were wonderful to deal with. New to the area and wasn’t sure how everything would go, but I would highly recommend them
  • AN
    Amanda Nix
    Feb 20, 2026
    1.0
    Their work thankfully seems fine, and the lady my boyfriend interacted with on the phone seemed very pleasant and apologetic. BUT They told us the repairs would take 2-3 weeks. It took over a month. The date of completion kept getting pushed back over and over again. Granted, part of that was due to circumstances outside their hands. Multiple times, they promised us it would finally be done by a certain date. Two of those dates, my boyfriend had to call off an entire day of work so we could get the car. One of those days, we drove the 45 minutes to pick it up, only to find out it was STILL not done Between the 2 days he called off work and the deisel we had to waste driving all the way there and back, they cost us HUNDREDS of dollars. Due to all of this, I thought the absolute least they could do was cover our $100 deductible, but they refused. We will never go back there.
  • RM
    Rachel Mohler
    Feb 19, 2026
    5.0
    Firstly, Victoria at the front desk was helpful every step of the way! She answered all of my questions and was very helpful in making sure I was able to drop off and pick up my vehicle after hours! They took care of all of the insurance claim stuff and my car looks amazing! I’m glad it looks like nothing ever happened! I unfortunately don’t know the name of the technicians who took care of everything but a big thank you to them as well! They took care in making sure my car was even clean! They put paper floor mats in and it even had a new car smell 🙂 would 100% recommend Joe Hudson! My car had been side swept so I needed door, fender, ,front pumper repair and paint correction (and probably more than met the eye). It took about a week and a half and again turned out amazing! This was my first ever “accident” and they took such good care of me and my vehicle. Thank you all so much!
  • SS
    Shari Swanerbury
    Feb 19, 2026
    5.0
    They got the work done as soon as possible Super friendly and accommodating. I would recommend this shop without questions
  • AM
    Aaron McFarlane
    Feb 2, 2026
    5.0
    Joe Hudson did an amazing job on fixing our vehicle. The staff was very friendly, professional and helpful the entire time. They kept us updated on the progress of the repairs and was able to complete the repairs before the date given. I would definitely recommend them to anyone!

Frequently Asked Questions About Joe Hudson's Collision Center

I have a brand new vehicle that has been involved in an accident. Can it look new again?

Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.

How long will it take to repair my vehicle?

Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.

Brand Certified Facts from Joe Hudson's Collision Center

Joe Hudson's Collision Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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