Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Richmond Ave. in Staunton, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Staunton, VA or call us at (540) 886-8050.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Availability
Several reviews mentioned that the store had the parts they needed, although there were instances of stock issues.
Staff Knowledge
Customers appreciated the knowledgeable staff who provided accurate information and assistance with their automotive issues.
Inconsistency
Some reviews highlighted inconsistent service experiences, with a few customers reporting rude behavior or lack of assistance.
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oj matthews
Feb 13, 2026
5.0
DANNY WAS ASSISTING 2 CUSTOMERS OUTSIDE & STILL FOUND TIME TO ASSIST ME/DUDE IS A PROFESSIONAL/
JJ
Jared Jarvis
Feb 5, 2026
1.0
Night manager doesn't know how to process parts warranty. I showed her my proof of purchase, the defective part, as instructed by the AutoZone website. First, she couldn't find my transaction. So instead of a warranty, she tried to do some sort of return/exchange thing - different system. Then she asked to scan my ID (first time I've ever been asked for that) - and then the system denied the whole transaction and gives a phone number for me to call. I left the store and called the number, and the explanation I got was that she did the transaction wrong, under a generic store account instead of the customer's account. So, my vehicle, is stuck in the driveway undrivable for at least another day, because of incompetence.
TT
Tabby
Dec 31, 2025
5.0
Great place, always go here.
WT
Willy Thompson
Nov 21, 2025
5.0
Amber is without a doubt the most helpful person here she always helps me find what I need when I come in 10/10
DD
David Drew
Sep 28, 2025
5.0
Logan was the man....replaced wifes windshield wipers in the rain! Good people!