Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 95 Lee Jackson Hwy in Staunton offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
265 reviews
5 stars
134
4 stars
64
3 stars
38
2 stars
12
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of experiences with staff, with many praising helpfulness and friendliness, while others noted rudeness and lack of assistance.
Inventory Issues
Several customers experienced issues with stock availability, with some items listed as in stock online but not available in-store.
Staff Knowledge
Many reviews highlighted the staff's knowledge about car parts and maintenance, contributing positively to customer experiences.
Wait Times
Customers frequently mentioned long wait times at the register and for assistance, indicating a need for better staffing or efficiency.
Mixed Experiences
While some customers had great experiences, others reported negative interactions, suggesting inconsistency in service quality.
- CPCharles PuckettOct 18, 20252.0Ordered online went to store 90 min later nobody had looked for any of my order. Found out nothing I order was in stock but scrappy website showed it is .so it was ordered for the next day
- JHJessica HinsonOct 14, 20255.0Excellent customer service!!Thank you so much for your help!Highly recommended!
- TLTJ leverockOct 11, 20255.0Helpful, pleasant and quick checkout and pick up order.
- WWWilliam WoodsSep 28, 20255.0This store has lost a lot of the old people and the new people are learning and trying the person RL was talking about has been talking care of the manager is do amazing job he is running both Staunton and another store the store is short staffed but everyone is leaving and trying give the store time to be be back up running fully stocked and employed it will be great again like it once was
- RLR LSep 1, 20252.0The guys who used to work here were great. The last few times I’ve came in there’s been a new guy at the counter who’s been rude and unhelpful. Instead of helping me find what I need he just vaguely points and gives me a dirty look because I asked him where something was. And while I try to find what I need he’s just behind the counter loudly yapping about how he simps for single moms and will give them discounts for things for free when they come in the store. Embarrassing.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and services does Advance Auto Parts in Staunton offer?
Advance Auto Parts offers automotive aftermarket products like batteries, oil filters, brakes, wiper blades, and alternators. They also provide services such as free battery testing, free installation of batteries and wiper blades purchased in-store, engine code scanning, and battery recycling.
Can Advance Auto Parts install my car battery and windshield wipers?
Yes, Advance Auto Parts will install your car battery and windshield wipers for free with purchase, though some exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
Are vehicle diagnostic services like engine code scanning available at this location?
Yes, one of the Team Members can scan your engine codes for free. Exclusions may apply.
What payment options are accepted at the Staunton Advance Auto Parts store?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa cards.
Do I need an appointment for services or to shop in-store at Advance Auto Parts in Staunton?
No appointments are required for services or to shop in-store.
Can I use curbside pickup service at this Advance Auto Parts location?
Yes, curbside pickup is available for your convenience.
What are the store hours for Advance Auto Parts in Staunton?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What nearby places can I visit while shopping at Advance Auto Parts in Staunton?
Nearby places include Starbucks and Dunkin' Donuts for coffee, Brother's Pizza & Italian Restaurant for meals, Sherwin-Williams and Tractor Supply Co. for hardware and outdoor gear, and UPS Access Point for shipping services.
How can the nearby gas stations like Citgo and Exxon & Mobil help me during a visit to Advance Auto Parts?
You can conveniently fuel up your vehicle at nearby gas stations such as Citgo and Exxon & Mobil before or after visiting Advance Auto Parts, making it easy to maintain your vehicle's needs all in one area.
Are there car rental options near the Advance Auto Parts store in Staunton?
Yes, car rental services like Dollar Rent a Car, Thrifty Car Rental, and Hertz are nearby, which can be useful if you need a temporary vehicle while servicing your own car.