AUTOMOTIVE MANAGEMENT SVCS LLC

Reviews

• PF

  P. Brandy Fitzgerald

  Jul 11, 2025
  5.0
  I was sent to KAZ because my dealership was sold and then went horribly downhill. My friends sent me to a good one!!! Thank God for Kaz! My 20 year old car is still running because it was dealership cared for and now KAZ is taking care of me at EXTREMELY LESS COST and I am sooo lucky and happy about that. Thus far they have been responsive, caring, efficient and I will not take my car anywhere else. Finding a car repair business that will not lie to you or take you to the poor house is a blessing! Thank you KAZ Automotive!
• ES

  Elaina Siler

  Dec 13, 2021
  1.0
  My experience at Kaz was further proof to my theory: automotive shops treat women different than men. My husband has had great experiences with his oil changes, tire rotations, etc. here, and because of that, I was motivated and encouraged from the service he received to give Kaz my business. I submitted 2 time slots via their website on Monday, Nov. 29. Their site says they'll contact you within 1 business day to confirm the appt -- they never called. I called them Thursday, Dec. 2 to inquire about my request. I didn't get the lady's name (she sounded like she was fresh out of her smoke break), but she said they had "never" ran on an appt basis (lies -- my husband had to make an appt in the wee times of COVID) and that the website feature should've been changed "years ago" (not my problem). Anyway, we took my car in on Friday, Dec. 3. I asked to have my oil changed, tire patched and a taillight fixed. When I went to pick it up on Saturday, Dec. 4 (yes it took a day to do those things apparently), the gentleman told me the light was "pretty expensive" to fix and it would pass inspection anyway. Turns out, I have a New Mexico license plate; therefore, the inspection doesn't apply to me. Moreover, it was pretty rude to assume I couldn't afford to fix a taillight. I don't care if it would pass an inspection I don't have to worry about -- if I did care or couldn't afford it (contrary to his poor assumption -- no pun intended), I wouldn't have asked for it to be fixed. After the dude at the counter told me how much the total was, he didn't explain further as to what the cost covered until I asked -- it's like he expected me to swipe my card and be done with it. Here's some advice for their next and future customers: don't profile customers and assume what they can or cannot afford -- in my case, a taillight fix. I also find it funny that they didn't bother to explain what was wrong with the light besides it being expensive. I would've appreciated a call while they were looking at the light, providing a cost estimate before just assuming I couldn't afford it. Rude, and not worth my time. As much as I love supporting local, I am sad to say I won't take my car back. I truly didn't feel like a valued customer. I'm not sure what the clientele of these other recent positive reviews consists of, but I can assure you we ain't the same. More power to those who have been treated right at Kaz. Wish I could say the same.
• MR

  Marvin R

  Apr 3, 2021
  5.0
  Friendly and extremely helpful staff.
• DL

  David Lansing

  Aug 20, 2020
  5.0
  They were amazing to work with, very attentive to our situation. Thank you!

Frequently Asked Questions About AUTOMOTIVE MANAGEMENT SVCS LLC