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Advance Auto Parts

4.3
(254 reviews)

Business Details

444 Garrisonville Rd, Stafford, VA
22554, United States
(540) 658-1015
https://stores.advanceautoparts.com/va/stafford/444-garrisonville-rd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 444 Garrisonville Rd in Stafford offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
444 Garrisonville Rd, Stafford, VA
22554, United States

Hours

Reviews

4.3
254 reviews
5 stars
168
4 stars
38
3 stars
20
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Keshawn and Brittany for their outstanding service.

Service Speed

Several reviews highlighted the quick service provided, with customers appreciating fast battery replacements and efficient assistance.

Inconsistency

Some customers reported negative experiences with service inconsistency, including being overlooked or receiving incorrect parts, leading to frustration.

Product Availability

Customers noted that while the store generally has a good selection of parts, there were instances of items being out of stock or issues with online order fulfillment.
  • MW
    M W
    1 day ago
    1.0
    Wrost customer service ever. I will be going to Auto Zone in the future.
  • RG
    Rebecca Glasgow
    Feb 17, 2026
    5.0
    Great service tooknover an hour trying to help fix my truck and figure out the issue. Worked to help solve the issue. All the staff was kind.
  • OA
    Ovidio Avelar
    Feb 5, 2026
    1.0
    Today 02/05/26 around 8:15am I came over to the store to pick up a order, I walked in to the store wait some minutes and no body showed up to help me out, I walked more in to the the store and two guys where in there, I asked if some could help me out? and one of them in meant attitude said he was busy and was the only one in the store, I said I'm sorry I will comeback later. I just wonder if is that the way he has been trained for customer attention? Unfortunately I did not get the parts I had ordered and for what I have already paid, I'll give a try hopefully later today and I understand that not all the people have the same Values but at least because you are getting paid should put more effort and treat people with more respect.
  • UL
    Unbroken Light
    Dec 5, 2025
    5.0
    Brittany at this Stafford location did a fantastic job replacing the battery in my Hyandai Elantra. She was friendly, professional, knowledgeable, and efficient. Highly recommend!!
  • KR
    Kendall Richardson
    Nov 20, 2025
    1.0
    I stopped by Advance Auto at 444 Garrisonville Rd. 11/19/25 around noon, because I was having possible battery issues. After waiting in line and finally getting to the counter, I asked the gentleman if he could test my battery. He barely made eye contact and told me to wait so he could assist the customers behind me. I reluctantly agreed. After helping the two gentlemen behind me, a new customer walked in with a return and he chose to assist him before me as well. Being passed over not once, but twice, was extremely upsetting. I am a customer with a legitimate need, and I should be treated with the same level of service and respect as anyone else. As a single woman, it was disappointing to feel overlooked and dismissed. I left and went to AutoZone instead. I was greeted immediately, and when it was my turn, the employee stopped what he was doing to help test my battery. He explained my options clearly, went over possible costs, and had me on my way quickly. That is customer service. Because of this experience, Advance Auto will no longer be my first stop when I need help in the future.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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