Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 444 Garrisonville Rd in Stafford offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Keshawn and Brittany for their outstanding service.
Service Speed
Several reviews highlighted the quick service provided, with customers appreciating fast battery replacements and efficient assistance.
Inconsistency
Some customers reported negative experiences with service inconsistency, including being overlooked or receiving incorrect parts, leading to frustration.
Product Availability
Customers noted that while the store generally has a good selection of parts, there were instances of items being out of stock or issues with online order fulfillment.
MW
M W
1 day ago
1.0
Wrost customer service ever. I will be going to Auto Zone in the future.
RG
Rebecca Glasgow
Feb 17, 2026
5.0
Great service tooknover an hour trying to help fix my truck and figure out the issue. Worked to help solve the issue. All the staff was kind.
OA
Ovidio Avelar
Feb 5, 2026
1.0
Today 02/05/26 around 8:15am I came over to the store to pick up a order, I walked in to the store wait some minutes and no body showed up to help me out, I walked more in to the the store and two guys where in there, I asked if some could help me out? and one of them in meant attitude said he was busy and was the only one in the store, I said I'm sorry I will comeback later.
I just wonder if is that the way he has been trained for customer attention?
Unfortunately I did not get the parts I had ordered and for what I have already paid, I'll give a try hopefully later today and I understand that not all the people have the same Values but at least because you are getting paid should put more effort and treat people with more respect.
UL
Unbroken Light
Dec 5, 2025
5.0
Brittany at this Stafford location did a fantastic job replacing the battery in my Hyandai Elantra. She was friendly, professional, knowledgeable, and efficient. Highly recommend!!
KR
Kendall Richardson
Nov 20, 2025
1.0
I stopped by Advance Auto at 444 Garrisonville Rd. 11/19/25 around noon, because I was having possible battery issues. After waiting in line and finally getting to the counter, I asked the gentleman if he could test my battery. He barely made eye contact and told me to wait so he could assist the customers behind me. I reluctantly agreed.
After helping the two gentlemen behind me, a new customer walked in with a return and he chose to assist him before me as well. Being passed over not once, but twice, was extremely upsetting. I am a customer with a legitimate need, and I should be treated with the same level of service and respect as anyone else. As a single woman, it was disappointing to feel overlooked and dismissed.
I left and went to AutoZone instead. I was greeted immediately, and when it was my turn, the employee stopped what he was doing to help test my battery. He explained my options clearly, went over possible costs, and had me on my way quickly. That is customer service.
Because of this experience, Advance Auto will no longer be my first stop when I need help in the future.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
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