Advance Auto Parts

4.3
246 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 444 Garrisonville Rd in Stafford offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
444 Garrisonville Rd, Stafford, VA
22554, United States

Hours

Reviews

4.3
245 reviews
5 stars
161
4 stars
38
3 stars
20
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Keshawn and Carl for their outstanding service.

Product Knowledge

While some reviews highlighted knowledgeable staff, others indicated a lack of expertise among certain employees, suggesting a need for better training.

Service Speed

Customers frequently noted fast service and quick transactions, with many expressing satisfaction with the efficiency of their visits.

Order Issues

Several reviews mentioned problems with online orders and in-store pickups, including incorrect items and poor communication regarding order status.

Overall Experience

The store generally received positive feedback for its atmosphere and customer care, although some customers reported negative experiences related to specific incidents.
  • KR
    Kendall Richardson
    4 days ago
    1.0
    I stopped by Advance Auto at 444 Garrisonville Rd. 11/19/25 around noon, because I was having possible battery issues. After waiting in line and finally getting to the counter, I asked the gentleman if he could test my battery. He barely made eye contact and told me to wait so he could assist the customers behind me. I reluctantly agreed. After helping the two gentlemen behind me, a new customer walked in with a return and he chose to assist him before me as well. Being passed over not once, but twice, was extremely upsetting. I am a customer with a legitimate need, and I should be treated with the same level of service and respect as anyone else. As a single woman, it was disappointing to feel overlooked and dismissed. I left and went to AutoZone instead. I was greeted immediately, and when it was my turn, the employee stopped what he was doing to help test my battery. He explained my options clearly, went over possible costs, and had me on my way quickly. That is customer service. Because of this experience, Advance Auto will no longer be my first stop when I need help in the future.
  • KR
    Kevin Robarge
    5 days ago
    5.0
    Staff were very helpful, and replaced my battery in minutes, so I could be back on the road.... thank you so much
  • EC
    Elsa Chaparro
    Oct 3, 2025
    5.0
    Excelente llegue muy rápido y facil
  • SW
    S Will
    Sep 17, 2025
    5.0
    The team was very helpful, especially Charles. A great community service that is reliable for everyone.
  • JS
    Jr Smith
    Sep 12, 2025
    5.0
    Fast service and knowledgeable

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*