Business Details
About
Car DealerUsed Car DealerSheehy Auto Stores
There are a number of reasons why so many drivers flock to the Sheehy Volkswagen of Springfield showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater Springfield VA, Annandale, Alexandria VA, Burke VA and Fairfax VA areas for our superb selection of new Volkswagen models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Sheehy Volkswagen of Springfield experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Volkswagen. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Volkswagen parts.
Interested in utilizing one of our areas of expertise? Come visit us at 6601 Backlick Road Springfield, Virginia for all your automotive needs and an experience that's satisfying, worry-free, and at your convenience.
Details
- DeliveryAvailable
- Wheelchair accessible entranceAvailable
Location
Sheehy Volkswagen of Springfield
6601 Backlick Road, Springfield, VA
22150, United States
Hours
Reviews
4.5
2,650 reviews
5 stars
2,189
4 stars
142
3 stars
52
2 stars
47
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Delays
Customers frequently reported long wait times for service appointments, often exceeding initial time estimates.
Sales Experience
Many customers praised the sales team for their friendly, non-pushy approach and professionalism during the car buying process.
Transparency Issues
Several reviews highlighted concerns about undisclosed fees and misquoted service costs, leading to dissatisfaction.
Customer Support
While some customers received excellent support, others reported poor communication and unresponsiveness from management.
Overall Satisfaction
Despite some negative experiences, many customers expressed high satisfaction with their vehicle purchases and the overall dealership experience.
- AMAngela Mcardell2 days ago5.0I've been fortunate in not having to car shop over the years but my partner and I found ourselves doing just that last week. We found the car we wanted at Sheehy VW Springfield, and the folks there made our buying experience a pleasant one. Our sales consultant, Ricky V., was professional, kind, and great to work with, from the test drive to the PPI and final detail. He, along with Ram, Andrii, Aymen and the rest of the team were pretty low pressure, worked well with the mechanic handling our PPI, and were a good assist on getting financing. (Ram and Ricky gave us a great late lunch recommendation after our test drive.) All in all, an experience that exceeded expectations!
- JAJacqueline AponteJan 5, 20265.0Great service. They take care of my Honda every time and save me the hassle of having to drive to Alexandria to the Honda dealership (that Sheehy is also great, just far!) Leon King always provides great customer service and ensures I keep returning.
- ESEvan SzablowskiJan 5, 20261.0Multiple poor experiences, I recommend avoiding Sheehy Volkswagen. Sharing details of 2 separate service incidents in 2025: 1) VIP Car Detail in December - services team didn't clean the entire car. After I paid the attendant handed over keys with no final inspection. I had to bring the car back to the service door because they clearly missed the entire back row (see pic 1) in the car detailing. Because I had childcare pickup, I had to return a second day to have them finish. When picking for the second time, they clearly rushed/skipped the trunk area again (see pic 2), and I had to hand over the keys for a third time and wait another 30 minutes. Worst - I felt like I had to be my own advocate each time, asking them to redo the job I had already paid for. Rather than proactively apologizing and solving, Sheehy Volkswagen put the burden back on me asking something like "Oh yeah, it seems like we missed a spot. What do you want us to do?" making the customer have to ask repeatedly for the job that should have been done the first time. Overall it honestly would have been a comical situation (I though they were pranking me when I opened the trunk the third time and it wasn't clean), if it wasn't such an unnecessary waste of time. 2) VIP Oil Change in August took 3+ hours WITH a scheduled appointment time. We made an appointment for the morning (I think it was ~10am). My expectation was an oil change would take <60min. However, they did not even start our car until hours later. I thought having an appointment meant we would be seen at a scheduled time, but Sheehy Volkswagen doesn't seem to follow their own appointment system. I ended up spending I think 3-4 hours at the dealership for a service that realistically takes 30min. Overall the location (specifically the service department) does not provide professional experiences and seems to be a poor reflection of Sheehy brand.
- EREmily RDec 30, 20254.0We bought our car here and having been coming back for service for almost 5 years and I think today was finally the last day. The service is always overbooked. I always make 8am or 9am appointments and then the appointment somehow always runs multiple hours longer than initially quoted. I understand things take time to service, but please give time windows that you can actually meet so people can plan accordingly. When this happens on multiple service appointments, it’s not a one off issue. Also, please quote full amounts for service. I came in for a particular service today and then at checkout found out there was an additional large ‘miscellaneous’ charge that I never knew or approved. If a service costs a certain amount of money, please disclose the full amount up front. It doesn’t feel good to get hit with a ‘miscellaneous’ charge that can’t fully even be explained, after the fact. It’s not even the amount of money that concerns me, it just doesn’t feel good adding unapproved miscellaneous charges.
- BTBradley ThompsonDec 23, 20255.0Five Stars ⭐⭐⭐⭐⭐⭐ I’ve had a lease with Sheehy Volkswagen of Springfield for over a year now, and recently ran into a few issues with my vehicle. I have to say, the team was fantastic. Leon King in the service department and David Cox in sales were incredibly responsive and really went above and beyond to help me out. They made the whole process smooth and got everything sorted quickly. I really appreciate the excellent service—highly recommend these guys!
Frequently Asked Questions About Sheehy Volkswagen of Springfield
What types of vehicles does Sheehy Volkswagen of Springfield specialize in?
Sheehy Volkswagen of Springfield specializes in new and certified pre-owned Volkswagen models, offering a wide selection to customers in the Springfield and surrounding VA areas.
Where is Sheehy Volkswagen of Springfield located?
Sheehy Volkswagen of Springfield is located at 6601 Backlick Road, Springfield, VA 22150, USA.
What are the operating hours for Sheehy Volkswagen of Springfield?
The dealership is open Monday through Friday from 9 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 12 PM to 5 PM.
Does Sheehy Volkswagen of Springfield offer vehicle financing options?
Yes, their team of financing experts assists customers in finding financing options tailored to their needs to purchase their desired vehicle.
Is there a service center available at Sheehy Volkswagen of Springfield?
Yes, the dealership has a state-of-the-art auto repair center staffed with trained technicians and stocked with the latest Volkswagen parts.
Does Sheehy Volkswagen of Springfield provide wheelchair accessible entrances?
Yes, the dealership offers wheelchair accessible entrances for customers.
Can I shop for cars in-store at Sheehy Volkswagen of Springfield?
Yes, Sheehy Volkswagen of Springfield provides in-store shopping experiences for customers.
How can Safelite Auto Glass near Sheehy Volkswagen of Springfield assist me?
Safelite Auto Glass nearby offers automotive repair services specializing in auto glass, which can be useful if you need windshield or window repairs before or after visiting the dealership.
What should I know about nearby car dealers like Leckner Pre-Owned of Springfield when visiting Sheehy Volkswagen?
Leckner Pre-Owned of Springfield is a nearby used car dealer, providing additional options if you are exploring used vehicles in the Springfield area along with Sheehy Volkswagen of Springfield.
Are there nearby pet care facilities around Sheehy Volkswagen of Springfield?
Yes, Springfield Animal Hospital and other veterinary services are close by, which can be convenient if you need pet care while visiting or shopping at the dealership.