Brand Certified
Enterprise Rent-A-Car
4.2(473 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
7500 Fullerton Rd, Springfield, VA
22153, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(703) 455-6525
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/springfield-fullerton-rd-165s.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Springfield, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fullerton Road location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
473 reviews
5 stars
332
4 stars
38
3 stars
23
2 stars7
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Alex, Rob, and Matthew for their exceptional service.
Vehicle Condition
Feedback varied on vehicle cleanliness and maintenance, with some customers receiving well-maintained cars while others reported issues such as dirty interiors and mechanical problems.
Rental Process
The rental process was generally described as quick and efficient, although some customers experienced issues with vehicle availability and unexpected charges.
Negative Experiences
Several reviews highlighted poor customer service experiences, including rude interactions and unresolved issues, particularly involving management.
- ERe. r.6 days ago1.0currently driving a rental from this location that immediately needed an oil change when pulling it out of the lot and smelled horribly of weed. have been calling and visiting different enterprises the past 4 days and no one has anything available to swap out. honestly horrified being forced to drive around a gross vehicle that should be taken out of rotation period, I can't drive my kids in it and have had to have the windows down every time. do better.
- NHNoman HashmiFeb 14, 20261.0Horrible collection of cars. Reserved a luxury sedan and they never notified me they didn't have one on the lot. The vehicle they gave me was dirty as well. Very poor service.
- CBcasey brokawFeb 13, 20265.0Really great enterprise location. All the employees there were great. They made the process as smooth as possible and quick
- SSsharpmo99Feb 12, 20265.0Really fast service, very nice staff members. The whole experience was smooth. I'm definitely coming back!!!
- MLMs LamkinFeb 2, 20265.0I experienced an issue with a rental vehicle that I did not notice until after leaving the location, and the office was close to closing at the time. Due to a recent death in my family and the condition of the vehicle, I was unable to attend a family gathering. I contacted the office the following day and spoke with Alex, who was very apologetic, understanding, and professional. She asked me to stop by on my way to work, and the issue was resolved quickly—I was in and out in about ten minutes. I understand that unexpected issues can occur, and what matters most is how they are handled. Because of the excellent customer service I consistently receive, from Alex and Rob, I will continue to choose this Enterprise location.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Springfield, VA?
Enterprise Rent-A-Car in Springfield offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the rental office hours at the Fullerton Road location?
The Springfield Fullerton Road location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel at the Springfield Fullerton Road location.
What payment methods are accepted at this Enterprise Rent-A-Car location?
You can pay using American Express, Visa, MasterCard, Discover, cash, or check at this location.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Springfield?
Reservations can be made online through the Enterprise website specific to the Springfield Fullerton Road location.
Is the Enterprise Rent-A-Car Springfield location owned by a woman?
Yes, this Enterprise Rent-A-Car location is woman-owned.
Are there any food options nearby Enterprise Rent-A-Car where I can grab a meal?
Nearby, you can enjoy meals at Himalayan Soul Foods, a fast food restaurant and food truck, or visit The Welle Made Co., a bakery.
What nearby services are available if I need automotive repairs or window tinting?
Near Enterprise Rent-A-Car, you have options like Wong's Auto Service for repairs, Draeger Interlock for auto glass services, and Black Optix Tint for window tinting.
Are there any nearby shopping or entertainment venues close to Enterprise Rent-A-Car?
Flutist's Faire, a musical instrument store offering arts and entertainment shopping, is located nearby.
Can nearby transit or services help customers access Enterprise Rent-A-Car easily?
While specific transit stations aren't listed, nearby notable places like catering services, party supply stores, and contractors provide a vibrant area that customers can explore before or after renting a vehicle here.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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