Business Details
About
Auto Body Shop
Serving the Springfield area since 1989, CarCraft Collision Center has been your trusted neighborhood collision repair expert. From day one, we’ve been dedicated to delivering the highest quality repairs while making the process easy for you and managing everything from start to finish. We work with all insurance companies and handle the details so you can focus on getting back to what matters. Many of our skilled technicians and friendly office team members have been with us since the beginning, bringing decades of experience and care to every repair. At CarCraft, we’re dedicated to getting you back to GO.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
453 reviews
5 stars
424
4 stars
17
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff, highlighting excellent communication throughout the repair process.
Quality of Work
The repair quality received high marks, with many customers noting their vehicles looked brand new after repairs.
Timeliness
Most reviews indicated that repairs were completed within the promised timeframe, with some customers appreciating early completion.
Communication
Frequent updates and transparency regarding the repair process were frequently mentioned as a strong point of the business.
Overall Satisfaction
Many customers expressed high levels of satisfaction and a willingness to recommend CarCraft to others.
- LBLisa BarnesJan 5, 20265.0Great shop would recommend if you need work done to take your car here.
- TMTheresa MazzaDec 21, 20255.0I scheduled my visit online. Drop off took a few minutes. They gave an estimated finish date. About half way through, I was given an update of the progress and it was ready as promised. Everyone I met was friendly and knowledgeable about the process.
- JMJameson MccoolDec 8, 20255.0Excellent experience!
- MDMorgan DraughonDec 8, 20255.0Used CarCraft through our insurance and the customer service and work on the car was excellent. The car was ready when they said and it perfect condition after my accident.
- PPPhilNov 5, 20255.0Great experience after no-fault collision. This shop communicated well and did great, detailed work. My car looks as good as it did brand new. You can trust Carcraft for collision repairs and to work well with insurance.
Frequently Asked Questions About CarCraft Collision Center
What services does CarCraft Collision Center offer?
CarCraft Collision Center offers collision repair, diagnostics and calibrations, electric vehicle repair, estimate and claim guidance, frame/unibody repair, glass replacement, mechanical services, non-collision damage repair, and paint services.
What are the operating hours of CarCraft Collision Center?
CarCraft Collision Center is open Monday through Friday from 8:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Does CarCraft Collision Center work with all insurance companies?
Yes, CarCraft Collision Center works with all insurance companies and manages the details to simplify the repair process for you.
Is CarCraft Collision Center wheelchair accessible?
Yes, CarCraft Collision Center has a wheelchair accessible entrance, parking, and seating.
What payment methods are accepted at CarCraft Collision Center?
The center accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
In which languages can I communicate with the staff at CarCraft Collision Center?
The staff at CarCraft Collision Center speak English and Spanish.
Where is CarCraft Collision Center located?
CarCraft Collision Center is located at 7616 Backlick Rd., Springfield, VA 22150, USA.
Are there any convenient places to eat near CarCraft Collision Center?
Yes, nearby you can find Subway, Big Red Halal (a halal Afghan restaurant), and other dining options.
What automotive services can I find near CarCraft Collision Center besides it?
Nearby automotive services include German Auto Group for automotive repair and auto glass service, Safford Chrysler Dodge Jeep Ram and Fiat for automotive repair and car dealership, and AAMCO Transmissions & Total Car Care for automotive repair and oil changes.
Which nearby places might be useful for customers visiting CarCraft Collision Center?
Customers may find building supplies at Wharton Supply and Capitol Building Supply, get flowers from Bergerons Flowers, or pick up groceries at Halal Super Mart nearby.