Business Details
About
Auto Body Shop
Serving the Springfield area since 1989, CarCraft Collision Center has been your trusted neighborhood collision repair expert. From day one, we’ve been dedicated to delivering the highest quality repairs while making the process easy for you and managing everything from start to finish. We work with all insurance companies and handle the details so you can focus on getting back to what matters. Many of our skilled technicians and friendly office team members have been with us since the beginning, bringing decades of experience and care to every repair. At CarCraft, we’re dedicated to getting you back to GO.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
443 reviews
5 stars
414
4 stars
17
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting excellent communication throughout the repair process.
Quality of Work
The quality of repairs received high marks, with many customers noting that their vehicles looked brand new after service.
Timeliness
Most reviews indicated that repairs were completed within the promised timeframe, often ahead of schedule.
Communication
Customers appreciated regular updates on the status of their repairs, contributing to a smooth and stress-free experience.
Professionalism
The staff demonstrated a high level of professionalism, making customers feel valued and respected throughout their interactions.
- PPPhilNov 5, 20255.0Great experience after no-fault collision. This shop communicated well and did great, detailed work. My car looks as good as it did brand new. You can trust Carcraft for collision repairs and to work well with insurance.
- TPTomsGalaxy PhoneOct 30, 20255.0The car looks brand new after the collision repairs like nothing ever happened. I was kept informed every few days. Excellent work and customer service!!!
- NBNathalie BlancoOct 27, 20255.0From check in to pick up, the costumer service was superb. When dealing with expensive repairs, the constant open communication and understanding goes a long way. I couldn't be happier with how the employees at CarCraft assisted me with my car. My car looks great. 100% recommend.
- KFKaren FreemanOct 20, 20255.0Superb and worry free service. The staff is friendly and knowledgeable and the quality of work is excellent. They maintain excellent communication with all needed parties, ie, insurance companies, car rentals and owners to create a very smooth and clear process. Very pleased with my experience here!
- JMJeanne MorrisOct 17, 20255.0Winston was so professional and knowledgeable and did amazing work! You can trust him to do good work on your car.
Frequently Asked Questions About CarCraft Collision Center
What services does CarCraft Collision Center offer?
CarCraft Collision Center offers collision repair, diagnostics and calibrations, electric vehicle repair, estimate and claim guidance, frame/unibody repair, glass replacement, mechanical services, non-collision damage repair, and paint services.
What are the operating hours of CarCraft Collision Center?
CarCraft Collision Center is open Monday through Friday from 8:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Does CarCraft Collision Center work with all insurance companies?
Yes, CarCraft Collision Center works with all insurance companies and manages the details to simplify the repair process for you.
Is CarCraft Collision Center wheelchair accessible?
Yes, CarCraft Collision Center has a wheelchair accessible entrance, parking, and seating.
What payment methods are accepted at CarCraft Collision Center?
The center accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
In which languages can I communicate with the staff at CarCraft Collision Center?
The staff at CarCraft Collision Center speak English and Spanish.
Where is CarCraft Collision Center located?
CarCraft Collision Center is located at 7616 Backlick Rd., Springfield, VA 22150, USA.
Are there any convenient places to eat near CarCraft Collision Center?
Yes, nearby you can find Subway, Big Red Halal (a halal Afghan restaurant), and other dining options.
What automotive services can I find near CarCraft Collision Center besides it?
Nearby automotive services include German Auto Group for automotive repair and auto glass service, Safford Chrysler Dodge Jeep Ram and Fiat for automotive repair and car dealership, and AAMCO Transmissions & Total Car Care for automotive repair and oil changes.
Which nearby places might be useful for customers visiting CarCraft Collision Center?
Customers may find building supplies at Wharton Supply and Capitol Building Supply, get flowers from Bergerons Flowers, or pick up groceries at Halal Super Mart nearby.