Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6671d Backlick Rd in Springfield offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
274 reviews
5 stars
154
4 stars
50
3 stars
26
2 stars
9
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Tim, Dunner, and Jon providing excellent service.
Product Availability
Customers noted that the store had a good selection of automotive parts and tools, although some mentioned higher prices compared to competitors.
Management Issues
Several reviews highlighted poor management experiences, including issues with returns and customer service, leading to frustration among customers.
Efficiency
While many customers appreciated quick service, some reported long wait times and slow checkout processes, indicating inconsistency in efficiency.
Overall Experience
The overall sentiment was mixed, with many positive experiences overshadowed by negative encounters, particularly related to management and customer service.
- KLKevin LópezNov 10, 20251.0The worst customer service ever. I stood in front of the cashier for minutes and she didn't say a word to me. She went out to do something and didn't even say anything, so I took my purchases to the counter and left. It seems like they just don't want to sell anything.
- TFtim fisherOct 10, 20255.0Tim the store manager knows cars. He will not up sale you and will tell you how to fix your car or truck with the most economical parts!
- WGWilliam GuevaraJan 12, 20162.0I wont recommend you to shop on this store at all
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts at 6671d Backlick Rd offer?
Advance Auto Parts stocks new parts and accessories such as batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts provide battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase. They also test battery health for free and recycle batteries regardless of purchase.
Can Advance Auto Parts recycle used motor oil?
Yes, the store recycles used motor oil free of charge. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any special discounts offered at the Springfield Advance Auto Parts store?
Yes, a 10% military discount is offered for active duty and veteran service members.
What are the store hours for Advance Auto Parts in Springfield?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts in Springfield offer curbside pickup?
Yes, curbside pickup is available to customers at this location.
What nearby dining options are available close to Advance Auto Parts at 6671d Backlick Rd?
Nearby dining includes Chick-fil-A, Hunan Express, Outback Steakhouse, Taco Bamba, Subway, Ugly Dumpling Express, and Pizza Boli's, providing various food choices for customers before or after shopping.
What nearby veterinary services are close to Advance Auto Parts Springfield store?
Several veterinary centers including Bush Veterinary Neurology Service, Dermatology and Allergy Services for Animals, CVCA Cardiac Care For Pets, The Regional Veterinary Referral Center, CVCA Springfield, and Springfield Emergency Veterinary Hospital are nearby for pet health needs.
Are there any nearby shopping or entertainment venues near Advance Auto Parts?
Backlick Center, a shopping center with a cinema, is located nearby for customers interested in shopping or catching a movie during their visit.