Advance Auto Parts

4.0
276 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 6671d Backlick Rd in Springfield offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6671d Backlick Rd, Springfield, VA
22150, United States

Hours

Reviews

4.0
276 reviews
5 stars
156
4 stars
50
3 stars
26
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the helpfulness and professionalism of staff, others reported poor service and unhelpful management.

Product Availability

Customers appreciated the variety of products available, but some noted higher prices compared to competitors.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided assistance with car issues, though there were instances of staff being unhelpful.

Checkout Experience

Multiple reviews mentioned slow checkout processes and issues with the payment system.
  • MR
    Monica Rodriguez
    5 days ago
    5.0
    Had A check engine light come on went in to get the device hooked up. The gentleman was so helpful that he explained as to what was going on with my car and what the solution would be very helpful kind and I will be returning. Thank you so much to that gentleman that assisted me today.
  • SB
    Steve B
    Dec 6, 2025
    5.0
    Go see my man Tom, 5 star service. Thanks again and much appreciated!!
  • KL
    Kevin López
    Nov 10, 2025
    1.0
    The worst customer service ever. I stood in front of the cashier for minutes and she didn't say a word to me. She went out to do something and didn't even say anything, so I took my purchases to the counter and left. It seems like they just don't want to sell anything.
  • TF
    tim fisher
    Oct 10, 2025
    5.0
    Tim the store manager knows cars. He will not up sale you and will tell you how to fix your car or truck with the most economical parts!
  • CS
    chad svastisalee
    Aug 23, 2019
    5.0
    Driving on 95. Battery light came on and everyone knows bring it to Advance Auto Parts, they will check battery, engine lights or any other ODBC code. Found out the S belt was shredded, $25 and a call to mobile repair and in less than half hour we are back in the road. Outstanding and impossible made possible.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*